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Godaddy domain dns adding error #14

Closed thinkdave1 closed 2 weeks ago

thinkdave1 commented 3 months ago

While adding a DNS record to my domain address that I purchased through Godaddy, even though I entered the correct information given by ngrok, it says the data entry is invalid and prevents me from opening a record. What is the reason?

russorat commented 3 months ago

@thinkdave1 thanks for the issue. Do you mind adding a screenshot of what you entered into godaddy and the error you are seeing?

thinkdave1 commented 2 months ago
error
russorat commented 2 months ago

Hi @thinkdave1 , thank you for the screenshot. I do not think GoDaddy supports using the @ symbol when creating a cname record. You will need to register a domain with a subdomain (app.example.com) and use app instead of the @ symbol in godaddy.

See https://ngrok.com/docs/network-edge/domains-and-tcp-addresses/#branded-domains

russorat commented 2 months ago

@thinkdave1 just following up here, were you able to get this working?

thinkdave1 commented 2 months ago

No, I still haven't found the solution. I added a record as attached, but I cannot ping it. ![Uploading errorngrok.png…]()

russorat commented 2 months ago

Does this guide help at all? https://github.com/ngrok/ngrok-docs/pull/766/files

thinkdave1 commented 2 months ago

In this example, it shows a subdomain. I want to use the domain directly. Will this cause a problem?

russorat commented 2 months ago

Ah, ok, so CNAMEs can't be used for apex domains (what you're calling domain directly). here's more info: https://serverfault.com/questions/613829/why-cant-a-cname-record-be-used-at-the-apex-aka-root-of-a-domain

what i've done in the past here is register www.example.com and then use domain forwarding in godaddy to forward the root to www. the other option is to use cloudflare's dns which has cname flattening feature: https://blog.cloudflare.com/introducing-cname-flattening-rfc-compliant-cnames-at-a-domains-root/

nijikokun commented 1 month ago

@thinkdave1 just following up to see whether @russorat comment above satisfies your question and needs or if you still need any additional help, otherwise we will close this out as completed.

russorat commented 2 weeks ago

@thinkdave1 hi, since we haven't heard any follow ups, we're going to close this. If you are still having problems, please open a new issue. Thank you!