window.intercom("update") not working

[Reenagrg100]

Hi, I'm using the intercom for my react application and I have a use case where I want to update some parameter whenever a user is logged in. I'm using the following steps:-

1. on app start:- window.intercomSettings = { app_id: INTERCOM_APP_ID }

2. Then on login:-

       await window.Intercom("boot", {
           user_id: response.user_state?.externalKey
       })
   
       await window.Intercom("trackEvent", "test1")
   
       await window.Intercom("update", {
           user_id: response.user_state?.externalKey,
           custom_attributes: {
               loggedInVia: "web"
           }
       })

Doing the following steps:-

However, my event "test1" is being logged on intercom with the corresponding user ( with which I logged in ). It means "boot" is working fine.

But in the next line when I'm trying to update the "loggedinVia" attribute it's not getting updated.