In order to prevent provider systems rejecting the register patient request message, consumer systems should apply the following formatting to patient telephone numbers added to that message:
Telecommunication addresses when sent to the PDS indicating telephone, fax or textphone numbers MUST conform to the following requirements:
All local numbers (i.e. UK numbers not provided in an international format) MUST include STD codes, MUST be a minimum of 10 characters in length and MUST begin with a zero.
All international numbers MUST be prefixed with "+" followed by the country code and MUST be a minimum of 12 characters in length. Any leading zero in the area code MUST be omitted except where the area code has been incorporated into the subscriber's number and a leading zero has been retained (the only known instance of this is with Italian landlines, international prefix +39).
Extension numbers MAY be sent to PDS using the text ;ext= to separate the extension from the rest of the number.
Text SHOULD NOT be included within the telephone number (apart from when used as part of the extension number convention).
Visual separators (e.g. hyphens, dots and brackets) MUST NOT be included.
jonnyry
commented
3 years ago
In order to prevent provider systems rejecting the register patient request message, consumer systems should apply the following formatting to patient telephone numbers added to that message:
Telecommunication addresses when sent to the PDS indicating telephone, fax or textphone numbers MUST conform to the following requirements:
The PDS requirement is UPDVLD-1.5.