nhsuk / nhsuk-service-manual-community-backlog

This is a place for digital teams in the NHS to work together and develop the NHS digital service manual.
https://service-manual.nhs.uk/community-and-contribution
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Related links #103

Open davidhunter08 opened 5 years ago

davidhunter08 commented 5 years ago

What

A list of links related to the current page. Appears on the right hand side of a page on large screen devices.

Screenshot 2019-06-11 at 10 39 48

Why

Currently used on these NHS websites:

markasrobinson commented 5 years ago

I've noticed the current page a user is on disappears from the related links list.

This can create some odd cases where there's a section in the navigation with no links under it. It may also mean it's less clear to users where the page they're on sits in the structure of the content.

See "Get support" on type 1 diabetes page: https://www.nhs.uk/conditions/type-1-diabetes/get-support/

image

Would it be better for related links to the current page just to be bold/inactive?

davidhunter08 commented 5 years ago

Thanks for raising this @markasrobinson .

I do agree, in this instance the active page should remain with a different style because it does look broken.

Are you ok to raise this in the CI backlog?

I do question whether if this version of the right-hand nav is working. There's an awful lot of links (in the right-hand nav and on the hub page), making it hard to scan and process the options.

Current pattern

type1-diabates-hub-current

type1-diabates-support-current

I know the team who developed this pattern were under immense pressure to deliver and chances for usability testing were limited. We tried something similar during the redesign project and it completely failed; users neither used it for navigation or orientation.

I'd be interested in exploring reducing (grouping) the pages (links) on the hub page and utilising the mini-hub pattern for the grouped pages...

Proposed pattern

type1-diabates-hub-proposed

type1-diabates-support-proposed

bencullimore commented 4 years ago

This ticket relates to NHS.UK's information architectures 'sideways navigation' https://github.com/nhsuk/nhsuk-service-manual-backlog/issues/259