Open Tosin-Balogun opened 3 years ago
Good NHS.UK Slack discussion around this topic from James Higgot, Owen Beddis and Jacob Martin on Friday 18th Febraury 2022.
When we talk about people with low digital skills, is there an accepted number we use, eg "4 in 10 adults have low digital skills"? Obviously it's a scale, and the number would vary depending where you draw the line. But is there a widely used number like the figures we use for low health literacy?
Have you seen this? It links to some stats which could be what you are looking for. https://digital.nhs.uk/about-nhs-digital/our-work/digital-inclusion/what-digital-inclusion-is
This is just what I was looking for: 11.9m people (22% of the population) do not have the digital skills needed for everyday life in the UK
To put that figure in perspective it might be worth bearing in mind that about 9m adults in the UK can’t even read [1] and that about 16% of all people have an IQ lower than 85 [2] (which is at best “borderline intellectual functioning” [3]). These people will always struggle online, and everywhere - it’s probably not fair to say they are simply “digitally excluded” as their problems run deeper than that. [1] https://www.theguardian.com/education/2019/mar/03/literacy-white-working-class-boys-h-is-for-harry [2] https://www.simplypsychology.org/normal-distribution.html [3] https://en.wikipedia.org/wiki/Borderline_intellectual_functioning
From the health literacy toolkit: https://library.nhs.uk/wp-content/uploads/sites/4/2023/06/Health-Literacy-Toolkit.pdf
Stats about literacy and numeracy from Skills for Life Survey.
Use this issue to discuss the health literacy page in the service manual.
We're particularly interested in hearing about any relevant research findings.
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