How to write good questions for forms - the guidance as a whole

[Tosin-Balogun]

Use this issue to discuss the guidance on how to write good questions for forms in the service manual.

Please share any comments or research findings for the guidance as a whole here. If your comments or research relate to a particular page in the guidance, please use the issue for that page.

Pages in the guidance:

• Understand the problem before you write your questions
• Make sure you need each question
• Consider the sensitivities around your questions
• Use filter questions to route users
• Get the questions into order
• Think of the form as a conversation
• Write the supporting content for your form
• Test your questions

[sarawilcox]

Scottish GOV design system has guidance on forms: https://designsystem.gov.scot/guidance/forms