nhsuk / nhsuk-service-manual-community-backlog

This is a place for digital teams in the NHS to work together and develop the NHS digital service manual.
https://service-manual.nhs.uk/community-and-contribution
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How to write good questions for forms: Make sure you need each question #326

Open Tosin-Balogun opened 3 years ago

Tosin-Balogun commented 3 years ago

Use this issue to discuss this page in our forms guidance: Make sure you need each question in the service manual.

If you have any comments or research findings that relate to the guidance as a whole, please use the GitHub issue for How to write good questions in forms.

Parent

How to write good questions for forms #320

jane-wallis3 commented 2 months ago

Hi,

It would be really helpful if the page relating to only asking for required information includes how this impacts WCAG 1.3.1 https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships which recommends the use of a red asterisk and required text to confirm fields marked with red asterisks are required data.

If the form only collects required information, it would still be a recommendation to say all fields are required unless marked as optional. This then covers the same recommendations as WCAG.