Service unavailable

[davidhunter08]

What

Let users know that a service is unavailable.

Anything else

Example from the 'Free vitamin D supplements' service:

Example from the 'Get a shielding note' service:

[davidhunter08]

This could be a part of the 'Start page' guidance.

[davidhunter08]

See GOV.UK Design System 'Service unavailable' pattern

Use a service unavailable page when a service has been closed on purpose. This could be for a specific period of time or permanently.

[davidhunter08]

Relates to https://github.com/nhsuk/nhsuk-service-manual-backlog/issues/233

[sarawilcox]

From the NHS coronavirus testing service at launch - now closed.

[davidhunter08]

From the 'Find a chlamydia test' service.

[chrimesdev]

From the My NHS website

[sarawilcox]

From the 'Find a chlamydia test' service.

Not helpful as it doesn't take you to relevant info, e.g. https://www.nhs.uk/conditions/chlamydia/diagnosis/