Open sarawilcox opened 5 years ago
We do sometimes receive feedback like the following:
We will continue to monitor this.
Recently reviewed a few resources referring to 'loin' pain. Should this be 'lower tummy' or do we need different language for 'loin' region?
Hi @GeorgeCritchley, I asked your question on the NHS.UK Slack channel. There was some uncertainty about what "loins" are.
Here's what a colleague says: "I'd always thought "loin" in a medical sense referred more to lower back or sides (similar to "flank" when talking about pain), rather than the tummy specifically. It's often used in medical content to refer to kidney pain I can see on our UTI topic we talk about "pain in the lower tummy or in the back, just under the ribs" - I think this is a reference to loin/flank pain."
Here's a screenshot from 111 online.
A 111 colleague says: "That's our wording for flank. We've not encountered loin before".
Feedback to the service manual team about the use of the word "tummy"
It was unclear in meaning & distracting to read in official NHS information.
As indicated in the style guide, it refers to an area larger than the stomach. However, I think it is still more helpful to indicate "the area around the stomach" than use "tummy" for the general abdominal area. Mainly because patients are not expecting the word to carry that meaning.
It made me wonder what is meant by a usually childish word. It is misleading because general usage of that word refers to the stomach, but that is not the case in the article (on aortic aneurysm). I found it quite confusing.
Some user feedback about the word "tummy".
"[Tummy] is, if anything, an abbreviation of stomach, and doesn’t really refer to the lower portion of the torso (more the middle area, directly under the ribs). Belly would be more tolerable ..."
User testing on the use of abdomen vs tummy for the secondary care content type
For transformed appendicitis content on NHS.UK we decided to write "abdomen (tummy)" to explain where someone might experience symptoms of appendicitis.
The content was put in front of 7 participants across 3 rounds of testing and everyone understood what we were describing.
Key findings included:
Jira SS-355. Wording agreed at January Style Council. Published 4 March 2019.