nhsuk / nhsuk-service-manual-community-backlog

This is a place for digital teams in the NHS to work together and develop the NHS digital service manual.
https://service-manual.nhs.uk/community-and-contribution
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Ellipsis ... #462

Open sarawilcox opened 1 year ago

sarawilcox commented 1 year ago

We sometimes get asked whether we use ellipsis (...) in content. We do have at least 2 teams who've used it. But for now, there's not sufficient evidence to warrant recommending its use. We don't know how users understand it and it may just add clutter and distract.

It is sometimes used in the loading spinner but our loading spinner pattern and GOV.UK's doesn't use it. (See NHS.UK loading spinner in GitHub backlog.) The ellipsis doesn't appear to add anything to the word "Loading".

It has also been used by the NHS.UK Ratings and reviews team. Screenshot 2023-02-07 at 09 11 59 They were used only on the profile page (example: Provide profile page on the NHS website) to:

(For some reason the team couldn’t use a ‘Read more>’.) Needs further UR.