nhsuk / nhsuk-service-manual-community-backlog

This is a place for digital teams in the NHS to work together and develop the NHS digital service manual.
https://service-manual.nhs.uk/community-and-contribution
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NHS letters #474

Open sarawilcox opened 1 year ago

sarawilcox commented 1 year ago

A place to share experience and user research insights around letters from NHS services to patients/citizens.

AoMRC guidance on writing outpatient clinic letters to patients: https://www.aomrc.org.uk/wp-content/uploads/2018/09/Please_write_to_me_Guidance_010918.pdf

sarawilcox commented 1 year ago

Designing letters as part of the whole user journey - GOV.UK blog post