Design and build digital services for the NHS. Use the service manual to build consistent, usable services that put people first. Learn from the research and experience of other NHS teams.
· I think we could also link to it from the guidance around point 5 in the service standard: "Make sure everyone can use the service": https://service-manual.nhs.uk/service-standard/5-make-sure-everyone-can-use-the-service. We could even add a bullet point to what teams should do: "involve people and communities at all stages, from strategy through design and implementation". Then link out to this document further down the page.
Link from NHS service standard
Assuming that NHSX publish the document in HTMl on the NHSX website, we will link as follows:
Related issue
Determine how to host the NHSx document - Guide to working with people and communities #59