nhsuk / nhsuk-service-manual

Design and build digital services for the NHS. Use the service manual to build consistent, usable services that put people first.​ Learn from the research and experience of other NHS teams.
https://service-manual.nhs.uk
MIT License
64 stars 25 forks source link

Content style guide IA (Information architecture) #1333

Open Indu-Kaila opened 3 years ago

Indu-Kaila commented 3 years ago

What Content Style Guide IA - Majority of external participants (Interaction & non-Interaction Designers at the recent user testing) struggled to understand the reasoning behind the categorisation of the content style guide menu links. There is difficulty in finding relevant information in the Content style guide IA (Information architecture). This includes that not every topic related to content and style is listed in the A - Z of health writing.

Carry out a card sort (Optimal Workshop) to ascertain an improved grouping of content.

Why To improve the Content style guide IA (Information architecture). At a further point a review of the content included in the A - Z of health writing should be looked into.

Done when We have:

Indu-Kaila commented 3 years ago

Related to

EPIC: Improve service manual contribution guidance #993