nhsuk / nhsuk-service-manual

Design and build digital services for the NHS. Use the service manual to build consistent, usable services that put people first.​ Learn from the research and experience of other NHS teams.
https://service-manual.nhs.uk
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EPIC: Formalise the ethnic group question guidance #674

Open davidhunter08 opened 3 years ago

davidhunter08 commented 3 years ago

What

Develop guidance and pattern on asking users for ethnic groups in public facing services.

Why

Ethnicity is a key factor in some health conditions and we need to be able to collect data which users of services recognise as an acceptable representation of their ethnicity from their viewpoint.

To do

Outcome

Production of guidance on asking questions around ethnicity and a pattern to enable question to be asked. This will need to be tested with users and signed off by the Extended Design Team and Content Style Council.

amyj2110 commented 3 years ago

Reference for later: https://uxdesign.cc/rethinking-the-design-of-the-race-and-ethnicity-question-on-surveys-6f9066c69392

sarawilcox commented 3 years ago

Related issue: Ask users for ethnic groups #237

sarawilcox commented 3 years ago

User research findings on Confluence: https://confluence.service.nhs.uk/display/PTC/Ethnicity+question