nhsuk / nhsuk-service-manual

Design and build digital services for the NHS. Use the service manual to build consistent, usable services that put people first.​ Learn from the research and experience of other NHS teams.
https://service-manual.nhs.uk
MIT License
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Contact for accessibility questions #960

Closed AJSMITH1512 closed 2 years ago

AJSMITH1512 commented 3 years ago

What

Can we consider what we have on the accessibility pages for contact us.

Why

Accessibility group own pages and should be supporting the wider population we do not have accessibility specialist embedded in the team.

To do

AJSMITH1512 commented 3 years ago

This is now being picked up as part of the community work - how we want the community to contact us about different things.

Does accessibility need to be a different contact? Is the Service Standard also a different contact?

Accessibility Working Group

NHSx - Assessment Team

Tosin-Balogun commented 3 years ago

Thanks for this @AJSMITH1512. Do we have the contact details for the accessibility working group?

sarawilcox commented 3 years ago

We talked about routing users to GitHub issues for the pages in the accessibility guidance so that they can share their findings/comments in one place. We'll need to make sure that the AWG looks at the GitHub issues. Similarly with service standard pages and the NHSX Assessment Team.

sarawilcox commented 3 years ago

We have GitHub issues for all the accessibility pages now and Michael Cheung will pick up any issues. As the AWG isn't meeting at the mo, I think that's the best we can do. People always have the option of the service manual email.

Screenshot 2021-06-25 at 09 34 50

I can also pick this up in the work I'm going to do on the call out actions at the bottom of different sections - explaining how we use Slack.

sarawilcox commented 3 years ago

Perhaps hold this open till we can link it to the new issue?