Map does not show images - sometimes

niccokunzmann commented 5 years ago

Several users of Android 9 have reported that the map does not load. I saw that it does not load the street map and does not load the satellite map. Zooming out does not help and an Internet connection was available.

Google statistics show that there are many Android 9 users. So, I wonder if it is unusable under all versions.

I do not have Android 9 nor an emulator, so I can not test it at the moment or repair it. Help is welcome.

How you can help:

Send the log file sdcard/eu.quelltext.mundraub.error.txt
use some logger to retrieve the log when the map opens or is reloaded
set it up and start development

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tedornitier commented 5 years ago

Just tested on my Android 9 smartphone and works fine. The log also reports: I/ShowPlantsActivity: webView: "Done loading map."

niccokunzmann commented 5 years ago

Thanks for clarifying that it works for some systems. Now, I am willing to wait until someone comes where it fails. It seems some Android 8 devices are also affected.

I just saw, I can communicate with users giving feedback on Google Play directly. I will and ask them to join in the discussion.

Kallagan93 commented 5 years ago

INFO: LOGGER: : -------------- App started --------------DEBUG: Settings: received Context: eu.quelltext.mundraub.activities.AboutActivity@3b747f4DEBUG: Settings: Build.VERSION.RELEASE: 9DEBUG: Settings: Build.VERSION.SDK_INT: 28DEBUG: Settings: Build.MODEL: GM1913DEBUG: Settings: BuildConfig.VERSION_NAME: v1.218DEBUG: Settings: BuildConfig.DEBUG: falseDEBUG: Settings: BuildConfig.VERSION_CODE: 219DEBUG: Settings: COMMIT_HASH: f2f06419fb78a4aae7adeec7f7de84518147a39eDEBUG: Settings: Permissions.CAN_ASK_FOR_PERMISSIONS: trueDEBUG: Settings: useInsecureConnections: falseDEBUG: Settings: useAPIId: mundraubDEBUG: Settings: customNaOvoceHost: https://na-ovoce.czDEBUG: Settings: useCacheForPlants: trueDEBUG: Settings: useErrorReport: trueDEBUG: Settings: useOfflineMapAPI: falseDEBUG: Settings: debugMundraubMapAPI: falseDEBUG: Settings: vibrateWhenPlantIsInRange: falseDEBUG: Settings: useFruitRadarNotifications: falseDEBUG: Settings: radarPlantRangeMeters: 150DEBUG: Settings: maximumDisplayedMarkers: 100DEBUG: Settings: maximumZoomLevelForOfflineMap: 16DEBUG: Settings: downloadMapTilesForZoomLevelsLowerThanMaximum: trueDEBUG: Settings: userHasReadThePrivacyPolicy: trueDEBUG: Settings: offlineMapAreaBoundingBoxes: []DEBUG: Settings: showCategories: mundraubDEBUG: Settings: downloadMarkersFromAPI: na-ovoce,fruitmap,mundraubDEBUG: Settings: tilesToDownload: osmDEBUG: Settings: customNaOvoceDownloadUrls: DEBUG: Settings: askForPermission_android.permission.WRITE_EXTERNAL_STORAGE: trueDEBUG: AboutActivity: activity life cycle: onCreateDEBUG: AboutActivity: activity life cycle: onStartDEBUG: AboutActivity: activity life cycle: onResumeDEBUG: AboutActivity: activity life cycle: onPauseDEBUG: SettingsActivity: activity life cycle: onCreateDEBUG: SettingsActivity: activity life cycle: onStartDEBUG: SettingsActivity: activity life cycle: onResumeDEBUG: AboutActivity: activity life cycle: onStopjava.lang.RuntimeException: Unable to pause activity {eu.quelltext.mundraub/eu.quelltext.mundraub.activities.SettingsActivity}: java.lang.NullPointerException: Attempt to invoke virtual method 'void android.view.View.clearFocus()' on a null object reference at android.app.ActivityThread.performPauseActivityIfNeeded(ActivityThread.java:4255) at android.app.ActivityThread.performPauseActivity(ActivityThread.java:4210) at android.app.ActivityThread.handlePauseActivity(ActivityThread.java:4161) at android.app.servertransaction.PauseActivityItem.execute(PauseActivityItem.java:45) at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:145) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:70) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1955) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loop(Looper.java:193) at android.app.ActivityThread.main(ActivityThread.java:7029) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:537) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 'void android.view.View.clearFocus()' on a null object reference at eu.quelltext.mundraub.activities.SettingsActivity.onPause(SettingsActivity.java:411) at android.app.Activity.performPause(Activity.java:7356) at android.app.Instrumentation.callActivityOnPause(Instrumentation.java:1609) at android.app.ActivityThread.performPauseActivityIfNeeded(ActivityThread.java:4245) ... 12 more LOGGER: java.lang.RuntimeException: Unable to pause activity {eu.quelltext.mundraub/eu.quelltext.mundraub.activities.SettingsActivity}: java.lang.NullPointerException: Attempt to invoke virtual method 'void android.view.View.clearFocus()' on a null object reference at android.app.ActivityThread.performPauseActivityIfNeeded(ActivityThread.java:4255) at android.app.ActivityThread.performPauseActivity(ActivityThread.java:4210) at android.app.ActivityThread.handlePauseActivity(ActivityThread.java:4161) at android.app.servertransaction.PauseActivityItem.execute(PauseActivityItem.java:45) at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:145) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:70) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1955) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loop(Looper.java:193) at android.app.ActivityThread.main(ActivityThread.java:7029) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:537) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 'void android.view.View.clearFocus()' on a null object reference at eu.quelltext.mundraub.activities.SettingsActivity.onPause(SettingsActivity.java:411) at android.app.Activity.performPause(Activity.java:7356) at android.app.Instrumentation.callActivityOnPause(Instrumentation.java:1609) at android.app.ActivityThread.performPauseActivityIfNeeded(ActivityThread.java:4245) ... 12 more

niccokunzmann commented 5 years ago

@Kallagan93 Thanks for reporting the error log. From what I read, this is the exception from #304. What happens if you open the map? I can not read something about that in the log file.

Kallagan93 commented 5 years ago

@niccokunzmann I updated the error Log After open the App I have the crash

niccokunzmann commented 5 years ago

@Kallagan93 Thanks. This is interesting. From this, I read that the AboutActivity (Information about the app) is the first thing which opens and then, the Settings are opened. I do not really know why that happens. I would expect something else (StartupActivity first). The Settings crash Because of #304. This is resolved in #305 and will be live from v1.227 on. What I do not understand is why the AboutActivity is the first thing which opens and why it goes to the Settings. Do you interact with the app?

niccokunzmann commented 4 years ago

Now, I have a Phone running lineage OS. It show the map. I still have no device to work on this.

niccokunzmann / mundraub-android

Map does not show images - sometimes #303