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nicehash / NHOS-Flash-Tool

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Can't start FlashTool (1.0.2) on Windows 10.1909 #2

Closed gromran closed 4 years ago

gromran commented 4 years ago

every time, when i try to start the flash tool, it crashes after few seconds (not show any gui)

Event Log: Name der fehlerhaften Anwendung: nhos-flash-tool.exe, Version: 0.0.0.0, Zeitstempel: 0x5e27385e Name des fehlerhaften Moduls: nhos-flash-tool.exe, Version: 0.0.0.0, Zeitstempel: 0x5e27385e Ausnahmecode: 0xc0000005 Fehleroffset: 0x000000000002614d ID des fehlerhaften Prozesses: 0x3908 Startzeit der fehlerhaften Anwendung: 0x01d5d78d23b9175d Pfad der fehlerhaften Anwendung: C:\Program Files\nhos-flash-tool 1.0.2\bin\nhos-flash-tool.exe Pfad des fehlerhaften Moduls: C:\Program Files\nhos-flash-tool 1.0.2\bin\nhos-flash-tool.exe Berichtskennung: 992af6db-f865-40fe-acdf-fa449af589eb

Fehlerbucket 2154672321245390949, Typ 4 Ereignisname: APPCRASH Antwort: Nicht verfügbar CAB-Datei-ID: 0 Problemsignatur: P1: nhos-flash-tool.exe P2: 0.0.0.0 P3: 5e27385e P4: nhos-flash-tool.exe P5: 0.0.0.0 P6: 5e27385e P7: c0000005 P8: 000000000002614d P9: P10:

usern-spec commented 4 years ago

@gromran Can you reply with NHOS Flash Tool log that can be found at C:\Users\\AppData\Local\NHOS Flash Tool.

Also are you using any anti-virus software that could prevent Flash Tool from running?

gromran commented 4 years ago

NHOS Flash Tool.log

And the whole install folder is excluded in the defender.

usern-spec commented 4 years ago

@gromran Have you tried starting the flash tool without usb flash drive connected to your computer?

gromran commented 4 years ago

When i start the tool with no stick attached, the tool comes up. Then in the moment when i attached the stick the tool close without any notice (but with the error from above)

edit: I have now created the stick with Rufus. That worked. (So whether the stick will boot on the rig, I don't know yet ^^). Still, it would be better if the tool worked as intended.

usern-spec commented 4 years ago

@gromran Any way you could try a private build of NHOS Flash Tool to check if the issue is resolved? As the problem seems to be in windows usb enumeration, and i could not repeat the crash on my device.

gromran commented 4 years ago

Yes I can. But, I tested the "old" tool on another computer. Same problem. I think maybe the stick is the problem. Will test it too.

edit: I found my other stick and tested it: it works. So it's stick related. (The other works normally when reading/writing data, he only has problems with the tool)