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NiceHash easy to use CPU&GPU Miner
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Windows 7 - AMD RX 480 - NiceHash does not recognize the RX480. #873

Open akopinoy88 opened 7 years ago

akopinoy88 commented 7 years ago

Greetings,

Hitting some trouble with my system.

Details: Windows 7 Dual E5-2760 CPUs AMD RX 480 (with PCI x16 to PCI x1 converter)

Operating System is running fine. AMD RX 480 driver is installed fine with driver version 22.19.165.1 installed.

However, when opening up NiceHash, I only see my two processors and not the video card.

I have tried a few times to install or use other drives, but to no avail.

Please help, and thank you in advanced.

akopinoy88 commented 7 years ago

Log below

[2017-05-13 13:02:09] [INFO] [NICEHASH] Starting up NiceHashMiner v1.7.5.10 [2017-05-13 13:02:09] [INFO] [NICEHASH] Selected language: English [2017-05-13 13:02:09] [INFO] [NICEHASH] WMI service seems to be running, ManagementObjectSearcher returned success. [2017-05-13 13:02:09] [INFO] [SystemSpecs] FreePhysicalMemory = 62869604 [2017-05-13 13:02:09] [INFO] [SystemSpecs] FreeSpaceInPagingFiles = 67066640 [2017-05-13 13:02:09] [INFO] [SystemSpecs] FreeVirtualMemory = 129846728 [2017-05-13 13:02:09] [INFO] [SystemSpecs] LargeSystemCache = 0 [2017-05-13 13:02:09] [INFO] [SystemSpecs] MaxNumberOfProcesses = 4294967295 [2017-05-13 13:02:09] [INFO] [SystemSpecs] MaxProcessMemorySize = 8589934464 [2017-05-13 13:02:09] [INFO] [SystemSpecs] NumberOfLicensedUsers = 0 [2017-05-13 13:02:09] [INFO] [SystemSpecs] NumberOfProcesses = 51 [2017-05-13 13:02:09] [INFO] [SystemSpecs] NumberOfUsers = 1 [2017-05-13 13:02:09] [INFO] [SystemSpecs] OperatingSystemSKU = 48 [2017-05-13 13:02:09] [INFO] [SystemSpecs] SizeStoredInPagingFiles = 67066640 [2017-05-13 13:02:09] [INFO] [SystemSpecs] SuiteMask = 272 [2017-05-13 13:02:09] [INFO] [SystemSpecs] TotalSwapSpaceSize = 0 [2017-05-13 13:02:09] [INFO] [SystemSpecs] TotalVirtualMemorySize = 134131420 [2017-05-13 13:02:09] [INFO] [SystemSpecs] TotalVisibleMemorySize = 67066640 [2017-05-13 13:02:09] [INFO] [NICEHASH] Total RAM: 65494MB [2017-05-13 13:02:09] [INFO] [NICEHASH] Page File Size: 65493MB [2017-05-13 13:02:09] [INFO] [NICEHASH] Balance get [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ccminer [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ccminer_CryptoNight [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ethminer_OCL [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ethminer_CUDA [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_sgminer [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_cpuminer_opt [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_nheqminer_CPU [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_nheqminer_CUDA [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_eqm_CUDA [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ClaymoreZcash [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ClaymoreCryptoNight [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_OptiminerZcash [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_excavator [2017-05-13 13:02:10] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ClaymoreDual [2017-05-13 13:02:10] [INFO] [ComputeDeviceManager.Query] QueryVideoControllers: Win32_VideoController detected: Name Standard VGA Graphics Adapter Description Standard VGA Graphics Adapter PNPDeviceID PCI\VEN_102B&DEV_0522&SUBSYS_01038086&REV_07\4&2EB08DAF&0&00E7 DriverVersion 6.1.7600.16385 Status OK InfSection vga AdapterRAM 0 Win32_VideoController detected: Name Radeon (TM) RX 480 Graphics Description Radeon (TM) RX 480 Graphics PNPDeviceID PCI\VEN_1002&DEV_67DF&SUBSYS_04FB1043&REV_C7\4&1245DBAC&0&0012 DriverVersion 21.19.384.0 Status OK InfSection ati2mtag_Polaris10 AdapterRAM 0

[2017-05-13 13:02:10] [INFO] [ComputeDeviceManager.Query] QueryCPUs START [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] HyperThreadingEnabled = TRUE [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] QueryCPUs END [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] Skipping NVIDIA device detection, settings are set to disabled [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] QueryOpenCLDevices START [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] AMDOpenCLDeviceDetection found devices success: Found devices for platform: AMD Accelerated Parallel Processing

[2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] QueryOpenCLDevices END [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] QueryAMD START [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] Checking AMD device (driver): Standard VGA Graphics Adapter (6.1.7600.16385) [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] Checking AMD device (driver): Radeon (TM) RX 480 Graphics (21.19.384.0) [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] Driver version seems to be 22.19.165.1 or higher. NeoScrypt and Lyra2REv2 will be removed from list [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] AMD platform found: Key: AMD Accelerated Parallel Processing, Num: 0 [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] AMD GPUs count is 0 [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] QueryAMD END [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] Cuda NVIDIA/CUDA device count GOOD [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] AMD GPU device count GOOD [2017-05-13 13:02:12] [INFO] [ComputeDeviceManager.Query] virtual memory size GOOD

S74nk0 commented 7 years ago

@akopinoy88 Download the current latest version. In it there is a check_all_AMD.bat script. Run that script and post the debug_all_out_AMD.txt file here.

akopinoy88 commented 7 years ago

@S74nk0 Thank you for your help with this issue.
Since the original message, these are the steps I have done with my machine.

1 - reformat Windows 7 from scratch. 2 - installed the driver version '21.19.160.257' 3 - Jumped the PCI x8 slot as recommended by "https://www.gobitgo.com/articles/1001/How-To-Correctly-Use-and-Install-PCI-E-Riser-Cables/" 4 - Installed newest version of NiceHash

Here is the .txt file copied below. Additionally, the log files are copied below.

[ { "PlatformName": "AMD Accelerated Parallel Processing", "PlatformNum": 0, "Devices" : [ ] } ] [00:12:30] CL Platform vendor: Advanced Micro Devices, Inc.
[00:12:30] CL Platform name: AMD Accelerated Parallel Processing
[00:12:30] CL Platform version: OpenCL 2.0 AMD-APP (2117.14)
[00:12:30] Error -1: Getting Device IDs (num)
[00:12:30] clDevicesNum returned error, no GPUs usable
[00:12:30] 0 GPU devices max detected
[00:12:30] Specified platform that does not exist
[00:12:30] clDevicesNum returned error, no GPUs usable
[00:12:30] 0 GPU devices max detected
[00:12:30] Specified platform that does not exist
[00:12:30] clDevicesNum returned error, no GPUs usable
[00:12:30] 0 GPU devices max detected
[00:12:30] CL Platform vendor: Advanced Micro Devices, Inc.
[00:12:30] CL Platform name: AMD Accelerated Parallel Processing
[00:12:30] CL Platform version: OpenCL 2.0 AMD-APP (2117.14)
[00:12:30] Error -1: Getting Device IDs (num)
[00:12:30] clDevicesNum returned error, no GPUs usable
[00:12:30] 0 GPU devices max detected
[00:12:30] Specified platform that does not exist
[00:12:30] clDevicesNum returned error, no GPUs usable
[00:12:30] 0 GPU devices max detected
[00:12:30] Specified platform that does not exist
[00:12:30] clDevicesNum returned error, no GPUs usable
[00:12:30] 0 GPU devices max detected

[2017-05-16 00:11:26] [INFO] [NICEHASH] Starting up NiceHashMiner v1.7.5.12 [2017-05-16 00:11:26] [INFO] [NICEHASH] Selected language: English [2017-05-16 00:11:26] [INFO] [NICEHASH] WMI service seems to be running, ManagementObjectSearcher returned success. [2017-05-16 00:11:26] [INFO] [SystemSpecs] FreePhysicalMemory = 63139604 [2017-05-16 00:11:26] [INFO] [SystemSpecs] FreeSpaceInPagingFiles = 67066640 [2017-05-16 00:11:26] [INFO] [SystemSpecs] FreeVirtualMemory = 130157048 [2017-05-16 00:11:26] [INFO] [SystemSpecs] LargeSystemCache = 0 [2017-05-16 00:11:26] [INFO] [SystemSpecs] MaxNumberOfProcesses = 4294967295 [2017-05-16 00:11:26] [INFO] [SystemSpecs] MaxProcessMemorySize = 8589934464 [2017-05-16 00:11:26] [INFO] [SystemSpecs] NumberOfLicensedUsers = 0 [2017-05-16 00:11:26] [INFO] [SystemSpecs] NumberOfProcesses = 41 [2017-05-16 00:11:26] [INFO] [SystemSpecs] NumberOfUsers = 2 [2017-05-16 00:11:26] [INFO] [SystemSpecs] OperatingSystemSKU = 48 [2017-05-16 00:11:26] [INFO] [SystemSpecs] SizeStoredInPagingFiles = 67066640 [2017-05-16 00:11:26] [INFO] [SystemSpecs] SuiteMask = 272 [2017-05-16 00:11:26] [INFO] [SystemSpecs] TotalSwapSpaceSize = 0 [2017-05-16 00:11:26] [INFO] [SystemSpecs] TotalVirtualMemorySize = 134131420 [2017-05-16 00:11:26] [INFO] [SystemSpecs] TotalVisibleMemorySize = 67066640 [2017-05-16 00:11:26] [INFO] [NICEHASH] Total RAM: 65494MB [2017-05-16 00:11:26] [INFO] [NICEHASH] Page File Size: 65493MB [2017-05-16 00:11:26] [INFO] [NICEHASH] Balance get [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ccminer [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ccminer_CryptoNight [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ethminer_OCL [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ethminer_CUDA [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_sgminer [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_cpuminer_opt [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_nheqminer_CPU [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_nheqminer_CUDA [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_eqm_CUDA [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ClaymoreZcash [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ClaymoreCryptoNight [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_OptiminerZcash [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_excavator [2017-05-16 00:11:27] [INFO] [ExtraLaunchParameters] Loading internal params config MinerOptionPackage_ClaymoreDual [2017-05-16 00:11:27] [INFO] [ComputeDeviceManager.Query] QueryVideoControllers: Win32_VideoController detected: Name Radeon (TM) RX 480 Graphics Description Radeon (TM) RX 480 Graphics PNPDeviceID PCI\VEN_1002&DEV_67DF&SUBSYS_04FB1043&REV_C7\4&1898B53A&0&0010 DriverVersion 21.19.160.257 Status OK InfSection ati2mtag_Polaris10 AdapterRAM 0 Win32_VideoController detected: Name Standard VGA Graphics Adapter Description Standard VGA Graphics Adapter PNPDeviceID PCI\VEN_102B&DEV_0522&SUBSYS_01038086&REV_07\4&2EB08DAF&0&00E7 DriverVersion 6.1.7600.16385 Status OK InfSection vga AdapterRAM 0

[2017-05-16 00:11:27] [INFO] [ComputeDeviceManager.Query] QueryCPUs START [2017-05-16 00:11:29] [INFO] [ComputeDeviceManager.Query] HyperThreadingEnabled = TRUE [2017-05-16 00:11:29] [INFO] [ComputeDeviceManager.Query] QueryCPUs END [2017-05-16 00:11:29] [INFO] [ComputeDeviceManager.Query] QueryCudaDevices START [2017-05-16 00:11:29] [INFO] [ComputeDeviceManager.Query] CudaDevicesDetection found no devices. CudaDevicesDetection returned: CUDA error in func 'CudaDetection::QueryDevices' at line 17 : CUDA driver version is insufficient for CUDA runtime version. [2017-05-16 00:11:29] [INFO] [ComputeDeviceManager.Query] QueryCudaDevices END [2017-05-16 00:11:29] [INFO] [ComputeDeviceManager.Query] QueryOpenCLDevices START [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] AMDOpenCLDeviceDetection found devices success: Found devices for platform: AMD Accelerated Parallel Processing

[2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] QueryOpenCLDevices END [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] QueryAMD START [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] Checking AMD device (driver): Radeon (TM) RX 480 Graphics (21.19.160.257) [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] Checking AMD device (driver): Standard VGA Graphics Adapter (6.1.7600.16385) [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] AMD platform found: Key: AMD Accelerated Parallel Processing, Num: 0 [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] AMD GPUs count is 0 [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] QueryAMD END [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] Cuda NVIDIA/CUDA device count GOOD [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] AMD GPU device count GOOD [2017-05-16 00:11:30] [INFO] [ComputeDeviceManager.Query] virtual memory size GOOD [2017-05-16 00:11:30] [INFO] [NICEHASH] Version get [2017-05-16 00:11:30] [INFO] [NICEHASH] SMA get [2017-05-16 00:11:30] [INFO] [NICEHASH] Bitcoin rate get [2017-05-16 00:11:30] [INFO] [NICEHASH] Current Bitcoin rate: 1728.00 [2017-05-16 00:11:30] [INFO] [NICEHASH] Balance get [2017-05-16 00:11:31] [INFO] [NICEHASH] Setting environment variables [2017-05-16 00:11:31] [INFO] [NICEHASH] Trying to enable/disable Windows error reporting [2017-05-16 00:11:31] [INFO] [NICEHASH] Current DontShowUI value: 1

caiomarruda commented 7 years ago

I have the same problem