Nicehash Miner 2 white screen freeze

[PMON1111]

I am having the issue described by @dennisbun https://github.com/nicehash/NiceHashMiner/issues/1073

I have a white screen that shows up after the NHM 2016 is opened. No buttons, links, no info at all.

Tried running as admin, no change

Legacy miner works but I am having to babysit the whole time due to dialog box reporting "cannot get NHML profitablility data"

Running : Asus Z270-A motherboard Intel core i3 CPU 4 x Asus GeForce GTX 1080 turbo 1 X Gigabyte GeForce GTX 1080 1 X Gigabyte GTX 1060 3 GB 2 X corsair RM1000 PSU TP LINK wireless dongle

Do I need to uninstall previous instances (legacy) miners?

[PMON1111]

FYI it has opened up nicely on my laptop.....

[PMON1111]

But problem not solved, help please!!!! Suprnova is by far second best but I have no other option as I cant keep babysitting my nicehash miner

[PMON1111]

Tried windows 8, vista....

[PMON1111]

Tried uninstall, restart, reinstall....

[PMON1111]

Solved!

Uninstalled nhm2 restarted computer downloaded - did not run - opened file location Right clicked and run nhm_setup_2.0.1.8.exe as administrator selected all users (rather than my user profile only) to be able to run program Everything set up sweet

[JayLavoie]

I am having the same problem after placing 1070Ti(just one at the moment) and getting a white screen. Tried your steps above and no luck, if anyone has other ideas I'd like to know. Thanks in advance.

[janelznic]

I have same problem. Seeing on blank white window when the application is starting. Please can someone help? Re-installation as administrator for all users doesn't working for me.

[matbcvo]

I have same problem (white blank window after loading). nhm_windows_2.0.2.2.exe Windows 10 64-bit Intel i7-7700K EVGA GeForce 1080 FTW2 8GB

// Solved. Check @jrenrew comment for solution.

[alzaran]

Same problem. Tried reinstalling as admin etc. but doesn't work. Would really appreciate some help from Nicehash team or someone with solution.

[MuzTank]

Got same problem. NVIDIA 1080Ti Zotac It seems on my PC, it stuck at QueryOpenCLDevices

Here is the log.txt of NHM2 {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[NICEHASH] Initializing NiceHashMiner v2.0.2.2 - Beta","time":"2018-04-23T14:33:56.585Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[NICEHASH] Checking system information","time":"2018-04-23T14:33:56.898Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[NICEHASH] Checking system information DONE!","time":"2018-04-23T14:33:57.934Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[NICEHASH] Starting Device Detection...","time":"2018-04-23T14:33:57.934Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryCPUs START","time":"2018-04-23T14:33:58.240Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryCPUs result: [\"status\": true, \"resultStr\": '{\"CPUInfo\":{\"Brand\":\"Intel(R) Pentium(R) CPU G4600 @ 3.60GHz\",\"Features\":{\"AES\":true,\"AVX\":false,\"AVX2\":false,\"SSE2\":true,\"SSE41\":true,\"SSE42\":true},\"LogicalCores\":4,\"PhysicalCPUsCount\":1,\"PhysicalCores\":2,\"TotalCores\":-1},\"ErrorString\":\"\"}']","time":"2018-04-23T14:33:58.241Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] ---\n detect: \"QueryCPUs\"\n parsed: \n CPUInfo: \n Brand: \"Intel(R) Pentium(R) CPU G4600 @ 3.60GHz\"\n Features: \n AES: true\n AVX: false\n AVX2: false\n SSE2: true\n SSE41: true\n SSE42: true\n LogicalCores: 4\n PhysicalCPUsCount: 1\n PhysicalCores: 2\n TotalCores: -1\n ErrorString: \"\"\n","time":"2018-04-23T14:33:58.243Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryCPUs END","time":"2018-04-23T14:33:58.246Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryCudaDevices START","time":"2018-04-23T14:33:58.551Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryCudaDevices result: [\"status\": true, \"resultStr\": '{\"CudaDevices\":[{\"DeviceGlobalMemory\":11811160064,\"DeviceID\":0,\"DeviceName\":\"GeForce GTX 1080 Ti\",\"HasMonitorConnected\":1,\"SMX\":28,\"SM_major\":6,\"SM_minor\":1,\"UUID\":\"GPU-93d2a488-bdf2-3258-3d0d-deae827a82d4\",\"VendorID\":6618,\"VendorName\":\"Zotac\",\"pciDeviceId\":453382366,\"pciSubSystemId\":343153114}],\"DriverVersion\":\"391.35\",\"ErrorString\":\"\"}']","time":"2018-04-23T14:33:59.334Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] ---\n detect: \"QueryCudaDevices\"\n parsed: \n CudaDevices: \n - \n DeviceGlobalMemory: 11811160064\n DeviceID: 0\n DeviceName: \"GeForce GTX 1080 Ti\"\n HasMonitorConnected: 1\n SMX: 28\n SM_major: 6\n SM_minor: 1\n UUID: \"GPU-93d2a488-bdf2-3258-3d0d-deae827a82d4\"\n VendorID: 6618\n VendorName: \"Zotac\"\n pciDeviceId: 453382366\n pciSubSystemId: 343153114\n DriverVersion: \"391.35\"\n ErrorString: \"\"\n","time":"2018-04-23T14:33:59.335Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryCudaDevices END","time":"2018-04-23T14:33:59.337Z","v":0} {"name":"NHM","hostname":"ComputerName","pid":4836,"level":30,"msg":"[AvaliableComputeDevicesManager.Detect] QueryOpenCLDevices START","time":"2018-04-23T14:33:59.640Z","v":0}

The log stopped right there, the program itself showed blank white screen

[HelloThere213]

I have the exact same problem, running 2x 1070s and one 970.

Anyone found a fix yet? It happened this morning when only one of my cards were actually mining, I restarted windows and bam, Blank screen.

[HelloThere213]

Ok I fixed it, Im on NVIDIA cards.

Remove Nicehash, go to its file location and click uninstall nicehash, do a CLEAN removal

After, reinstall your GPU drivers and do a CUSTOM, CLEAN install and restart the pc for it to carry on.

Once drivers are installed re install nicehash. It’s working perfectly.

[matbcvo]

I tried that and still doesn't solve this problem.

[digger3d]

Same here, it just stays white and cold. Win 10 x64, MB asrock btc pro, 6 x gtx1070ti. No logs, Last line of echo when running from power shell: app.getVersion() => 0.2.1

[HelloThere213]

Well I mean as a final resort back up your important files to a drive, Just wipe Windows completely, reinstall nicehash and your GPU drivers.

There’s not much you can do!

[ghost]

Running Win 10 latest patch and running NiceHash 2.0.2.2 and I am having the same issue

[tonecarrot]

I'm having the same problem. There must be a fix for this. This is frustrating!

[ghost]

So my issued ended up being on my OS I think. I reformatted and the issue is now gone.

So I'll chalked this up as not being a Nice Hash issue for me.

On Fri, May 4, 2018, 8:52 AM tonecarrot notifications@github.com wrote:

I'm having the same problem. There must be a fix for this. This is frustrating!

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/nicehash/NiceHashMiner2/issues/187#issuecomment-386608039, or mute the thread https://github.com/notifications/unsubscribe-auth/AHbQCY4WUKb3Kr2LvdDMGujMqQ4N21Ysks5tvF0dgaJpZM4RfpMl .

[janelznic]

@sergeibelov It's not a problem with BIOS. It's a Nicehash BUG which should be fixed. Each time I had to reinstall the Nicehash program on all computers several times to run it regular. No other solution is safe. Sorry, but I'm afraid that recommending flash BIOS can be risky bacause it's not a cause of this problem.

[JayLavoie]

So I finally got mine to work and did what someone I think suggested earlier.

I essentially started from the beginning. I used an Ethereum mining guide (First 4 chapters here https://mining.help/ ) then finished with (#5 here https://mining.help/nvidia-ethereum-mining/ ). After I got through #5 installed Nicehash and benchmarked all 6 GPUs and started mining. I am going to attempt the same fix on my second rig that is identical to see if I get the same results.

[oestelle]

this happens to me sometimes when I change a gpu or add a gpu on my miner. All you have to do is to open device manager . expand display adapters. right click on the graphics card and click uninstall. Then restart your computer, your system will detect and install it again. if you have more than one gpu, it will not detect all at first restart ( 1 to 3 gpus first restart). if this happens just restart it again. On my 6 gpu rig it takes about 3 restarts. When all gpus are showing on display adapters, I run nicehash again.

[jrenrew]

For me the issue was that the onboard graphics was set to "Auto" in the BIOS. When one or more GPU's where installed the onboard graphics is then disabled and the monitor output is done via one of the GPU's. At that moment the nicehash miner has this white screen. What i did to resolve was in the BIOS set the onboard graphics to "Enable"and set the onboard graphics to be the default display ouput. And problem solved. Maybe it can help some of you.

[marinamargarita2]

If you're remotely connecting to your computer (RDP, Chrome Remote Desktop, VNC, Teamviewer, etc.), have only Nvidia GPUs installed, and have no monitor hooked up to the motherboard, then the issue may be because Windows 10 has removed the Intel graphics device but the registry and \DriverStore\FileRepository\ still contain the driver and references to the card. Check this by opening Device Manager. If this is the case your onboard device should not appear in the list under Display adapters.

If this is your situation, try the following. Run Sysinternals ProcMon (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) and filter only on NHM. After capturing until NHM shows the blank white screen, strop the capture and perform a search for 'OpenCL'. Ignore the \AppData\Local\Temp entries and continue until you find a path showing C:\Windows\System32\DriverStore\FileRepository\xxxxx. Take note of the folder name. (Example: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\IntelOpenCL64.dll). In Windows Explorer browse to that folder, right click and take ownership of the folder, propogating the ownership to all child objects, then add the currently logged on user or Administrators group with full access, again propogating permissions to all child object. Now delete or rename the folder, reboot, and open Nicehash Miner. If you don't want to run ProcMon you can simply delete or rename all folders starting with 'igd' in C:\Windows\System32\DriverStore\FileRepository.

[ChrisMCrowe]

I had this problem today and thought I'd share my work-around (not solution). I have an Asus z170 mobo with 2 GTX 980s (adding the second GTX produced this problem)

I used the VGA output of my mobo instead of the GTX980 output to connect to my monitor - now it works perfectly, and given it's just a mining rig, I don't need to output from the GTXs.

[Queego]

I have solved this problem already twice. It was necessary to enambled mining in BIOS. mb: GA-H110-D3A

[jekrami]

Hi everyone I had same problem but solved with uninstalling previously installed gpu drivers. Just go device manager and show hidden devices uninstall with delete option. reboot and everything will be fine!

[undefy]

gpedit.msc

Turn off windows defender and real-time protection and antimalware. Did the trick for me!