I'm using this plugin for the payments on my environment.
Previously without using this plugin, any payment of the customer would automatically set the status of the invoice in HostFact to paid so i don't have to check manually if customer paid or not.
It was also automatically sending a mail to the customer to confirm the payment for the invoice.
Now it stopped working. The payment is completing succesfully but the invoice stays at "waiting for payment" and the confirmation mail for the payment is not being send to the customer automatically.
Other mails like invocing or quote do work. So it's not a misconfiguration for the mail.
I'm pretty sure it was working untill i updated HostFact to the latest version, which is 5.1.0.
In the following example, the payment has already been done by the customer and i received the payment in the Mollie panel. But as you can see in the screenshot of the invoice, the transaction status stays on "Open" and the status of the invoice stays at "waiting for payment":
https://i.imgur.com/v9JuudW.png
Hi,
I'm using this plugin for the payments on my environment. Previously without using this plugin, any payment of the customer would automatically set the status of the invoice in HostFact to paid so i don't have to check manually if customer paid or not. It was also automatically sending a mail to the customer to confirm the payment for the invoice.
Now it stopped working. The payment is completing succesfully but the invoice stays at "waiting for payment" and the confirmation mail for the payment is not being send to the customer automatically. Other mails like invocing or quote do work. So it's not a misconfiguration for the mail.
I'm pretty sure it was working untill i updated HostFact to the latest version, which is 5.1.0.
HostFact configuration is correct: https://i.imgur.com/IPGvOip.png
In the following example, the payment has already been done by the customer and i received the payment in the Mollie panel. But as you can see in the screenshot of the invoice, the transaction status stays on "Open" and the status of the invoice stays at "waiting for payment": https://i.imgur.com/v9JuudW.png
Can you please check?