Lynn M Grogan replied
Status: Active
Jun 12
4:30am
Hi Michelle, Thanks for getting back to me, but I'm still not having luck with my profile. Here's some info for your dev team:
I'm on a MacBook Air OSX version 10.9.3 running Mavericks
I've tried using my personalized code in both Chrome and Safari and having the same problem in both browsers
I'm able to upload a picture and add new info in a session (like if I add something and click to a new section, I can go back and look at what I changed), but after I leave the session (close the browser window), everything resets to what it was before.
I've tried setting my username/URL in these different formats: lynngrogan, ~lynngrogan, http://worlddominationsummit.com/~lynngrogan
OK, crossing my fingers :) Thanks! Lynn
Michelle Jones replied
Assigned: you Status: Closed
Jun 11
9:57pm
Hi Lynn,
Lynn M Grogan started the conversation
Assigned: Anyone Status: Active
Jun 11
4:32pm
Full Name *
Lynn Grogan
Email * lynngrogan@gmail.com
Your Message *
Hey! I contacted you guys a while back about this, but I'm still not able to set up my profile. I've several browsers, but still no luck. Any ideas? I'd love to be able to connect with people before the conference since I'll be solo.
Thanks! Lynn
Thanks so much for using Help Scout. You are the best!
nickyhajal
commented
10 years ago
I received this issue from an attendee who is having trouble accessing her profile:
WDS Team: Lynn M Grogan has replied (#5427)
Customer: Lynn M Grogan | lynngrogan@gmail.com Notification Settings | Email Commands
Lynn M Grogan replied Status: Active Jun 12 4:30am Hi Michelle, Thanks for getting back to me, but I'm still not having luck with my profile. Here's some info for your dev team: I'm on a MacBook Air OSX version 10.9.3 running Mavericks I've tried using my personalized code in both Chrome and Safari and having the same problem in both browsers I'm able to upload a picture and add new info in a session (like if I add something and click to a new section, I can go back and look at what I changed), but after I leave the session (close the browser window), everything resets to what it was before. I've tried setting my username/URL in these different formats: lynngrogan, ~lynngrogan, http://worlddominationsummit.com/~lynngrogan OK, crossing my fingers :) Thanks! Lynn
Michelle Jones replied Assigned: you Status: Closed Jun 11 9:57pm Hi Lynn,
Sorry you are having trouble with setting up your WDS profile. Let's try this link one more time just to be sure before we call in the Resident Genius and his development team to look into it: http://worlddominationsummit.com/c334b59ba434563ac707c4767bf65fb951f0ae28
Michelle
Lynn M Grogan started the conversation Assigned: Anyone Status: Active Jun 11 4:32pm Full Name * Lynn Grogan Email * lynngrogan@gmail.com Your Message *
Hey! I contacted you guys a while back about this, but I'm still not able to set up my profile. I've several browsers, but still no luck. Any ideas? I'd love to be able to connect with people before the conference since I'll be solo.
Thanks! Lynn
Thanks so much for using Help Scout. You are the best!