Attendee profile not saving

[wdsmagician]

Been trying to solve this issue for this attendee. Can you help?

Lynn M Grogan replied Status: Active Jun 14 7:36am Hi Michelle, OK, so I cleared my cache and tried using Firefox on my Mac... no luck. I also tried using my sister's Windows computer with Firefox & Chrome... no luck.

At this point it's OK if you want to stop trying to fix this unless other people are having the same problem. It's probably not worth the expense with your dev team to fix this bug.

Thanks! Lynn

Michelle Jones replied Status: Closed Jun 14 7:15am Hi Lynn,

Thank you for providing all the details. Our web development team believes they have fixed the glitches in the profile setup. They recommend clearing your cache and making sure you start with a new session completely so nothing is saved from before and possibly trying Firefox if you have it (Chrome and Safari tend to be the most troublesome it turns out).

Let me know how it goes.

Thanks! Michelle

Lynn M Grogan replied Status: Active Jun 12 4:30am Hi Michelle, Thanks for getting back to me, but I'm still not having luck with my profile. Here's some info for your dev team: I'm on a MacBook Air OSX version 10.9.3 running Mavericks I've tried using my personalized code in both Chrome and Safari and having the same problem in both browsers I'm able to upload a picture and add new info in a session (like if I add something and click to a new section, I can go back and look at what I changed), but after I leave the session (close the browser window), everything resets to what it was before. I've tried setting my username/URL in these different formats: lynngrogan, ~lynngrogan, http://worlddominationsummit.com/~lynngrogan OK, crossing my fingers :) Thanks! Lynn

Michelle Jones replied Assigned: you Status: Closed Jun 11 9:57pm Hi Lynn,

Sorry you are having trouble with setting up your WDS profile. Let's try this link one more time just to be sure before we call in the Resident Genius and his development team to look into it: http://worlddominationsummit.com/c334b59ba434563ac707c4767bf65fb951f0ae28

Michelle

Lynn M Grogan started the conversation Assigned: Anyone Status: Active Jun 11 4:32pm Full Name * Lynn Grogan Email * lynngrogan@gmail.com Your Message *
Hey! I contacted you guys a while back about this, but I'm still not able to set up my profile. I've several browsers, but still no luck. Any ideas? I'd love to be able to connect with people before the conference since I'll be solo.

Thanks! Lynn

[nickyhajal]

I believe this is fixed, can you have her test?

Thanks!

[nickyhajal]

Closing this for now but reopen if she reports problems