TeamPass 3.1 Create users "Account is currently being encrypting"

[roger-haddad]

Page on which it happened

Users "Account is currently being encrypting. Your request cannot continue. Please wait until this is finished."

Steps to reproduce

1.Create new user

Expected behaviour

Create a new user always staying in phase "Task in progress user not active"

Actual behaviour

It should create a new User

Server configuration

Operating system: Linux teampass31 5.4.0-187-generic #207-Ubuntu SMP Mon Jun 10 08:16:10 UTC 2024 x86_64

Web server: Apache/2.4.41 (Ubuntu)

Database: 10.3.39-MariaDB-0ubuntu0.20.04.2

PHP version: 8.3.9

Teampass version: 3.1.2

Teampass configuration file:

'max_latest_items' => '10',
'enable_favourites' => '1',
'show_last_items' => '1',
'enable_pf_feature' => '0',
'log_connections' => '1',
'log_accessed' => '1',
'time_format' => 'H:i:s',
'date_format' => 'd/m/Y',
'duplicate_folder' => '0',
'item_duplicate_in_same_folder' => '0',
'duplicate_item' => '0',
'number_of_used_pw' => '3',
'manager_edit' => '1',
'cpassman_dir' => '/var/www/html',
'cpassman_url' => 'http://<anonym_url>
'favicon' => 'http://<anonym_url>/favicon.ico',
'path_to_upload_folder' => '/var/www/html/upload',
'path_to_files_folder' => '/var/www/html/files',
'url_to_files_folder' => 'http://<anonym_url>/files',
'activate_expiration' => '0',
'pw_life_duration' => '0',
'maintenance_mode' => '1',
'enable_sts' => '0',
'encryptClientServer' => '1',
'teampass_version' => '3.1.2',
'ldap_mode' => '0',
'ldap_type' => '0',
'ldap_user_attribute' => '0',
'ldap_ssl' => '0',
'ldap_tls' => '0',
'ldap_port' => '389',
'richtext' => '0',
'allow_print' => '0',
'roles_allowed_to_print' => '0',
'show_description' => '1',
'anyone_can_modify' => '0',
'anyone_can_modify_bydefault' => '0',
'nb_bad_authentication' => '0',
'utf8_enabled' => '1',
'restricted_to' => '0',
'restricted_to_roles' => '0',
'enable_send_email_on_user_login' => '0',
'enable_user_can_create_folders' => '0',
'insert_manual_entry_item_history' => '0',
'enable_kb' => '0',
'enable_email_notification_on_item_shown' => '0',
'enable_email_notification_on_user_pw_change' => '0',
'custom_logo' => '',
'custom_login_text' => '',
'default_language' => 'english',
'send_stats' => '0',
'send_statistics_items' => 'stat_country;stat_users;stat_items;stat_items_shared;stat_folders;stat_folders_shared;stat_admins;stat_managers;stat_ro;stat_mysqlversion;stat_phpversion;stat_teampassversion;stat_languages;stat_kb;stat_suggestion;stat_customfields;stat_api;stat_2fa;stat_agses;stat_duo;stat_ldap;stat_syslog;stat_stricthttps;stat_fav;stat_pf;',
'send_stats_time' => '1718022473',
'get_tp_info' => '1',
'send_mail_on_user_login' => '0',
'sending_emails' => '0',
'nb_items_by_query' => 'auto',
'enable_delete_after_consultation' => '0',
'enable_personal_saltkey_cookie' => '0',
'personal_saltkey_cookie_duration' => '31',
'email_smtp_server' => '<removed>'
'email_smtp_auth' => '',
'email_auth_username' => '<removed>'
'email_auth_pwd' => '<removed>'
'email_port' => '25',
'email_security' => '',
'email_server_url' => '',
'email_from' => '<removed>'
'email_from' => '<removed>'
'pwd_maximum_length' => '40',
'google_authentication' => '0',
'delay_item_edition' => '0',
'allow_import' => '0',
'proxy_ip' => '<removed>'
'proxy_port' => '',
'upload_maxfilesize' => '10mb',
'upload_docext' => 'doc,docx,dotx,xls,xlsx,xltx,rtf,csv,txt,pdf,ppt,pptx,pot,dotx,xltx',
'upload_imagesext' => 'jpg,jpeg,gif,png',
'upload_pkgext' => '7z,rar,tar,zip',
'upload_otherext' => 'sql,xml',
'upload_imageresize_options' => '1',
'upload_imageresize_width' => '800',
'upload_imageresize_height' => '600',
'upload_imageresize_quality' => '90',
'use_md5_password_as_salt' => '0',
'ga_website_name' => 'TeamPass for ChangeMe',
'api' => '0',
'subfolder_rights_as_parent' => '0',
'show_only_accessible_folders' => '0',
'enable_suggestion' => '0',
'otv_expiration_period' => '7',
'default_session_expiration_time' => '60',
'duo' => '0',
'enable_server_password_change' => '0',
'bck_script_path' => '/var/www/html/backups',
'bck_script_filename' => 'bck_teampass',
'syslog_enable' => '1',
'syslog_host' => '<removed>'
'syslog_port' => '514',
'manager_move_item' => '0',
'create_item_without_password' => '0',
'otv_is_enabled' => '0',
'agses_authentication_enabled' => '0',
'item_extra_fields' => '0',
'saltkey_ante_2127' => 'none',
'migration_to_2127' => 'done',
'files_with_defuse' => 'done',
'timezone' => 'Asia/Beirut',
'enable_attachment_encryption' => '1',
'personal_saltkey_security_level' => '50',
'ldap_new_user_is_administrated_by' => '0',
'disable_show_forgot_pwd_link' => '0',
'offline_key_level' => '0',
'enable_http_request_login' => '0',
'ldap_and_local_authentication' => '0',
'secure_display_image' => '1',
'upload_zero_byte_file' => '0',
'upload_all_extensions_file' => '0',
'bck_script_passkey' => '<removed>'
'admin_2fa_required' => '0',
'password_overview_delay' => '4',
'copy_to_clipboard_small_icons' => '1',
'duo_ikey' => '<removed>'
'duo_skey' => '<removed>'
'duo_host' => '<removed>'
'duo_failmode' => 'secure',
'roles_allowed_to_print_select' => '',
'clipboard_life_duration' => '30',
'mfa_for_roles' => '',
'tree_counters' => '0',
'settings_offline_mode' => '0',
'settings_tree_counters' => '0',
'enable_massive_move_delete' => '0',
'email_debug_level' => '0',
'ga_reset_by_user' => '',
'onthefly-backup-key' => '<removed>'
'onthefly-restore-key' => '<removed>'
'ldap_user_dn_attribute' => '',
'ldap_dn_additional_user_dn' => '',
'ldap_user_object_filter' => '',
'ldap_bdn' => '',
'ldap_hosts' => '<removed>'
'ldap_password' => '<removed>'
'ldap_username' => '',
'api_token_duration' => '60',
'last_folder_change' => '',
'enable_tasks_manager' => '1',
'task_maximum_run_time' => '300',
'tasks_manager_refreshing_period' => '20',
'maximum_number_of_items_to_treat' => '100',
'ldap_tls_certifacte_check' => 'LDAP_OPT_X_TLS_NEVER',
'enable_tasks_log' => '0',
'upgrade_timestamp' => '1720614473',
'enable_ad_users_with_ad_groups' => '0',
'enable_ad_user_auto_creation' => '0',
'ldap_guid_attibute' => 'objectguid',
'sending_emails_job_frequency' => '2',
'user_keys_job_frequency' => '1',
'items_statistics_job_frequency' => '5',
'users_personal_folder_task' => '',
'clean_orphan_objects_task' => '',
'purge_temporary_files_task' => '',
'rebuild_config_file' => '',
'reload_cache_table_task' => '',
'maximum_session_expiration_time' => '60',
'items_ops_job_frequency' => '1',
'enable_refresh_task_last_execution' => '1',
'ldap_group_objectclasses_attibute' => 'top,groupofuniquenames',
'pwd_default_length' => '14',
'tasks_log_retention_delay' => '30',
'oauth2_enabled' => '0',
'oauth2_client_id' => '',
'oauth2_client_secret' => '',
'oauth2_client_endpoint' => '',
'oauth2_client_token' => '',
'oauth2_client_scopes' => 'openid,profile,email',
'oauth2_client_appname' => 'Login with Azure',

Updated from an older Teampass or fresh install:

Client configuration

Browser: -

Operating system: - bits

Logs

Web server error log

 -  ()

Teampass 10 last system errors

Log from the web-browser developer console (CTRL + SHIFT + i)

Insert the log here and especially the answer of the query that failed.

[roger-haddad]

[corentin-soriano]

Do you have this issue? #4212

SELECT public_key,private_key FROM teampass_users WHERE LENGTH(public_key) < 20 OR LENGTH(private_key) < 20;

[Hitman477]

same trouble here. Tasks was ended, but users still "in encryption" stage

[Hitman477]