Platform Manager Dashboard

[jinnerbichler]

The following platform management services should be available for validation by a representative of the organisation that is responsible for the provision of the platform service.

Audit (Transactions) of-Company

(Buyer, Supplier, 3rd Party) The platform manager should be able to review transactions between parties for the purposes of security or compliance audits. The possible depth of insight must be specified by applicable law (e.g. GDPR in Europe) and by governance rules given by the platform.

Show platform dashboard

(# of Companies, # of Transactions, Trading Volume, …) The platform manager should be able to view important metrics of the platform in order to do business assessments relating to the economic strength of the platform. Applicable law and governance rules of the platform should ensure a fair balance of power between the platform owners and the platform users.

Show platform security dashboard

(# of Incidents, Risk Volume, Threat Vectors, …) The platform’s security officer should have access to a dashboard that shows the threat vectors which the platform is experiencing.

Manage user feedback

(all user-facing functions should provide usability statistics and a back-channel to the development team) The platform’s customer support should have access to usability metrics gathered from the users of the platform, for the purpose of improving the user experience. The users should have a direct feedback-channel to the platform’s customer support.

Platform security dashboard

(# of Incidents, Risk Volume, Threat Vectors, …) The platform’s security officer should have access to a dashboard that shows the threat vectors which the platform is experiencing.

[jinnerbichler]

This might on integrated to the existing dashboard or be implemented with Kibana or Graphana. @ChristophSchranz is our guy in the latter case.

[jinnerbichler]

Needs to be split into smaller issues.