The To Do list is a list where the users are reminded that certain proceses are pending. For example:
when a new user 'purchases' a license in the webshop and fills out a model 210 tax form. It will show that we need to verify the data introduced by the client and present it manually.
when a user asks a question on accounting, we see in this list that we need to anwer this request.
when a user has a tecnical issue or trouble, we need to help this user
When the manual or the guide need edditing, we need to receive a sugestion on this list
A chat that has been sent by a user that needs answering
The To Do list is therefor created automatically by the input from the users (sales, queries, bugs).
It has to parts:
Todo things on content --> this will be assigned to the company workers
Todo things on bugs --> this will be assigned to the software programmers (superuser)
To assign a 'to do' item can be a choice made by the user, but if they choose wrong, the person receiving the assignment must be able to revert to a different person. For example, if a tax worker from company A receives a technical query from a client, that is a bug, they must be revert to the superuser for a solution.
Now it is programmed as a 'manual' system where the users have to manually add items. The idea is for it to be created automatically by all user actions in the system.
The To Do list is a list where the users are reminded that certain proceses are pending. For example:
The To Do list is therefor created automatically by the input from the users (sales, queries, bugs).
It has to parts:
To assign a 'to do' item can be a choice made by the user, but if they choose wrong, the person receiving the assignment must be able to revert to a different person. For example, if a tax worker from company A receives a technical query from a client, that is a bug, they must be revert to the superuser for a solution.
Now it is programmed as a 'manual' system where the users have to manually add items. The idea is for it to be created automatically by all user actions in the system.