nirajconverthink / CIBERCONSULTORES

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Company - To Do - explanation of what this menu is for #20

Open Ciberconsultant opened 1 year ago

Ciberconsultant commented 1 year ago

The To Do list is a list where the users are reminded that certain proceses are pending. For example:

  1. when a new user 'purchases' a license in the webshop and fills out a model 210 tax form. It will show that we need to verify the data introduced by the client and present it manually.
  2. when a user asks a question on accounting, we see in this list that we need to anwer this request.
  3. when a user has a tecnical issue or trouble, we need to help this user
  4. When the manual or the guide need edditing, we need to receive a sugestion on this list
  5. A chat that has been sent by a user that needs answering

The To Do list is therefor created automatically by the input from the users (sales, queries, bugs).

It has to parts:

  1. Todo things on content --> this will be assigned to the company workers
  2. Todo things on bugs --> this will be assigned to the software programmers (superuser)

To assign a 'to do' item can be a choice made by the user, but if they choose wrong, the person receiving the assignment must be able to revert to a different person. For example, if a tax worker from company A receives a technical query from a client, that is a bug, they must be revert to the superuser for a solution.

Now it is programmed as a 'manual' system where the users have to manually add items. The idea is for it to be created automatically by all user actions in the system.

nirajconverthink commented 1 year ago

Done Please check

Ciberconsultant commented 1 year ago

I don't see it