search

nitanmarcel / cinny-click-packaging

Yet another matrix client. Click packaging for locally running on Ubuntu Touch
Other
9 stars 7 forks source link

I can't login to my homeserver #13

Closed Llazcanoster closed 2 years ago

Llazcanoster commented 2 years ago

Please follow the general troubleshooting steps first:

Describe the bug Although in the web version of cinny I can, in the clickable version, can't login to my homeserver.

To Reproduce Steps to reproduce the behavior:

  1. Go to log page
  2. insert your custom homeserver
  3. See error "Unable to connect, Please check yout input"

Expected behavior Login to my homeserver with my username and password

Screenshots

PXL_20220801_170322395 Screenshot_20220801_170523

Additional context I have added my homeserver to config.json, but I get the same error

nitanmarcel commented 2 years ago

Can you connect to the same server using app.cinny.in ?

Llazcanoster commented 2 years ago

Yes, I can

nitanmarcel commented 2 years ago

Yes, I can

I see. If you can send me some logs it would be nice. I'm currently busy with some things but I'll look into your issue this week :)

Llazcanoster commented 2 years ago

Ok great, thank you very much, but where can I find the logs concerning Cinny? I've been looking in var/log/ and I don't see anything, sorry :(

nitanmarcel commented 2 years ago

Ok great, thank you very much, but where can I find the logs concerning Cinny? I've been looking in var/log/ and I don't see anything, sorry :(

~/.cache/upstart/application-click-cinny.nitanmarcel_cinny_2.0.4notificationfix1.log

nitanmarcel commented 2 years ago

I see what might be the issue. The issue is with your server ssl certificate. Probably we just don't have the following popup to ask the user if they should proceed with the connection or not, and it fails to do so. image

Llazcanoster commented 2 years ago

This only happens in morph, but if you add in front https:// it works correctly.

Llazcanoster commented 2 years ago

Ok great, thank you very much, but where can I find the logs concerning Cinny? I've been looking in var/log/ and I don't see anything, sorry :(

~/.cache/upstart/application-click-cinny.nitanmarcel_cinny_2.0.4notificationfix1.log I do not have this application :0))))

PXL_20220801_190956407

Sorry for the inconvenience

nitanmarcel commented 2 years ago

This only happens in morph, but if you add in front https:// it works correctly.

It doesn't show the dialog the second time because you've already clicked "Proceed anyway". If you open a "New private window" in morph will still show the dialog even if you use https before :)

Llazcanoster commented 2 years ago

I see something is up with that, but it only happens to me with Morph, in Firefox, Chrome, etc. in different OS, my TrustCor Systems certificate does not throw errors.

Llazcanoster commented 2 years ago

I think my problem has more to do with Morph and the certifier than with Cinny-clickable. For my part we can consider the case closed. Thank you very much for your time and congratulations for the work!

nitanmarcel commented 2 years ago

I think my problem has more to do with Morph and the certifier than with Cinny-clickable. For my part we can consider the case closed. Thank you very much for your time and congratulations for the work!

I'll probably see in adding the dialog morph has if someone has the same issue

Llazcanoster commented 2 years ago

Perfect, thank you!