Power plug control not working, status does get updated

[Three141]

I have Switcher Smart Plug and I can't bring it to work with Homebridge. The outlet status gets updated in Homebridge UI and HomeKit, but whenever I try to change the state (turn on or turn off), it just doesn't work. The token has been set and Switcher Mini works flawlessly

logs:

[21/08/2023, 22:56:12] [Switcher Platform] Turning ON Power_plug_6422 
[21/08/2023, 22:56:12] [Switcher Platform] login...
[21/08/2023, 22:56:12] [Switcher Platform] successful connection, socket was created
[21/08/2023, 22:56:12] [Switcher Platform] sending data
[21/08/2023, 22:56:12] [Switcher Platform] fef052000232a100000000003400010000000000000000005cc1e36400000000000000000000f0fe1c00000000000000000000000000000000000000000000000000000000000000000000000000428f9a17
[21/08/2023, 22:56:12] [Switcher Platform] received login data:
[21/08/2023, 22:56:12] [Switcher Platform] fef02c00023ca100000000003400020e0000f932220000005bc1e36400000000000000000000f0fe43b9ddd2
[21/08/2023, 22:56:12] [Switcher Platform] received session id: 00000000
[21/08/2023, 22:56:12] [Switcher Platform] sending ON command
[21/08/2023, 22:56:12] [Switcher Platform] sending data:
[21/08/2023, 22:56:12] [Switcher Platform] fef05d0002320102000000003400010000000000000000005cc1e36400000000000000000000f0fef9322200000000000000000000000000000000000000000000000000000000000000000000000000010600010000000000eb0594d4
[21/08/2023, 22:56:12] [Switcher Platform] connection closed, had error: false
[21/08/2023, 22:56:12] [Switcher Platform] global close event: false

Power plug firmware version: 5.09

[andybenichou]

I got the same error from a Switcher Touch for turning on/off hot water:

My logs:

[31/08/2023, 12:44:33] [Switcher Platform] Turning ON SwitcherTouch 
[31/08/2023, 12:44:33] [Switcher Platform] login...
[31/08/2023, 12:44:33] [Switcher Platform] successful connection, socket was created
[31/08/2023, 12:44:33] [Switcher Platform] sending data
[31/08/2023, 12:44:33] [Switcher Platform] fef052000232a100000000003400010000000000000000000161f06400000000000000000000f0fe1c00000000000000000000000000000000000000000000000000000000000000000000000000cf89e4dd
[31/08/2023, 12:44:33] [Switcher Platform] Switcher SwitcherTouch is INACTIVE
[31/08/2023, 12:44:33] [Switcher Platform] received login data:
[31/08/2023, 12:44:33] [Switcher Platform] fef02c00023ca100000000003400020e00006530650000000161f06400000000000000000000f0fe57b524e8
[31/08/2023, 12:44:33] [Switcher Platform] received session id: 00000000
[31/08/2023, 12:44:33] [Switcher Platform] sending ON command
[31/08/2023, 12:44:33] [Switcher Platform] sending data:
[31/08/2023, 12:44:33] [Switcher Platform] fef05d0002320102000000003400010000000000000000000161f06400000000000000000000f0fe6530650000000000000000000000000000000000000000000000000000000000000000000000000001060001004c0e00004758d5b3
[31/08/2023, 12:44:33] [Switcher Platform] connection closed, had error: false
[31/08/2023, 12:44:33] [Switcher Platform] global close event: false

Plugin version: homebridge-switcher-platform v4.4.4

[amitmargalit]

Same here, a new switcher long (V4). The old one worked great

[Tapuziyahoo]

Same here for all of my Switcher products: status gets updated but not controlled through the Home App. Works perfect using the Switcher app, tried the "local" on-off solution but that didn't help.

here's a snippet of the logs:

[12/5/2023, 4:37:49 PM] [Switcher Platform] Switcher Switcher Boiler Watts: 0 [12/5/2023, 4:37:49 PM] [Switcher Platform] Switcher Switcher Boiler Volts: 0 [12/5/2023, 4:37:49 PM] [Switcher Platform] Switcher Switcher Boiler Amperes: 0 [12/5/2023, 4:37:49 PM] [Switcher Platform] Switcher Switcher Boiler Total Consumption (KWh): 0 [12/5/2023, 4:37:49 PM] [Switcher Platform] Received a message from 192.168.1.181 [12/5/2023, 4:37:49 PM] [Switcher Platform] { device_id: 'c76dc6', device_ip: '192.168.1.181', name: 'Switcher Runner_529C', type: 's11', state: { light1_power: 'OFF', light2_power: 'OFF', runner3_position: 100, runner3_direction: 'STOP', runner3_child_lock: 'OFF' } } [12/5/2023, 4:37:49 PM] [Switcher Platform] Switcher Light_1D88 - Setting Light1 Power to ON [12/5/2023, 4:37:49 PM] [Switcher Platform] Sending light power command: true [12/5/2023, 4:37:49 PM] [Switcher Platform] login... [12/5/2023, 4:37:49 PM] [Switcher Platform] successful connection, socket was created [12/5/2023, 4:37:49 PM] [Switcher Platform] sending data [12/5/2023, 4:37:49 PM] [Switcher Platform] fef030000305a60000000000ff0301000000000000000000bd356f6500000000000000000000f0fe9c0bc800c02d70f0 [12/5/2023, 4:37:49 PM] [Switcher Platform] received login data: [12/5/2023, 4:37:49 PM] [Switcher Platform] fef04c000402a60000000000ff0302000000000000000000bc356f6500000000000000000000f0fe349454951d88daa02e000200000000000000000000000000000000000000000009b32223 [12/5/2023, 4:37:49 PM] [Switcher Platform] received session id: 00000000 [12/5/2023, 4:37:49 PM] [Switcher Platform] sending data: [12/5/2023, 4:37:49 PM] [Switcher Platform] fef059000305010200000000000000000000000000000000be356f6500000000000000000000f0fe9c0bc8000000000000000000000000000000000000000000000000000000000000000000000000370a0200010184d61915 [12/5/2023, 4:37:49 PM] [Switcher Platform] connection closed, had error: false [12/5/2023, 4:37:49 PM] [Switcher Platform] global close event: false [12/5/2023, 4:37:49 PM] [Switcher Platform] Received a message from 192.168.1.244 [12/5/2023, 4:37:49 PM] [Switcher Platform] { device_id: '9f5bc8', device_ip: '192.168.1.244', name: 'Switcher Light_0D7D', type: 'sl03', state: { light1_power: 'OFF', light2_power: 'OFF', light3_power: 'OFF' }

[nitaybz]

Please update to the latest version and let me know if the issue is fixed

[nitaybz]

Closing cause it's the same as #52

[amitmargalit]

Upgraded to v4.4.5 Issue persists (switcher v4)