niwaa
commented
6 years ago Thanks! In term of design and UX, here are my thoughts to move from an MVP to a product:
Learners in large corporations have access to multiple smart devices (laptops, tablets, smartphones). They can have to learn a topic in a short amount time, “focus training”, and they can also have to learn continuously during the year, with “micro-learning sessions”.
For the second mode, learning should be also “fun” if possible, as we want to encourage internal adoption. Users liking the product “without management pushing it on them too much” could influence positively the company decision makers (Slack was used by developers inside start-ups, and their COO was convinced to buy a subscription). The interface should be simple and accessible on multiple devices. Cross-platforms technology makes that easier to develop today (React Native, Electron...).
- The UX should be compatible with a mobile device. For example, a salesperson could have a 30 minutes travel commute to meet a potential customer. He could use a quick 10 minutes learning session on his phone, about “Prospecting Best Practices” during this wait time. It should be easy to browse and search for learning exercises and content.
- The product should also provide discovery with relevant learning suggestions based on user profile and learning history (add a search bar, a content explorer page, etc.).
- A Feedback Loop should be implemented in the UI: the user should be able to rate each exercise or session (for example, a simple thumb up/thumb down feedback could be enough). This could be particularly important with auto-generated learning content, in order to spot an irrelevant exercise, and also to provide KPIs to improve the generation pipeline.
- Gamification could be integrated with the learning experience. This could encourage the user to engage frequently with the learning material. Several mechanisms could be implemented (scores, levels, badges, contests, leaderboard, etc.). A first simple implementation could be just to provide the user with the learning progression timeline and a score (this could create emulation between users in the same team).
- A “learning assistant” could try to detect the user work context (time of the day, current work task, last searched keywords), and suggest relevant learning exercises (with a discrete pop-up, or notification). This is a more complex feature, and getting user current work task might be tricky as it involves a lot of internal tracking, which can be an issue in any corporation (small or large). However, users are sometimes ok with giving access to their work calendar, this alone could already provide interesting data about the user via the meeting descriptions.
Awesome work! Any thoughts as to how you would integrate/develop the MVP into a product, from a UX, UI, and/or design perspective? Let's say our target customers are learners in large corporations.