Open GoogleCodeExporter opened 8 years ago
facing same error on windows 7, x64, itunes version 12.1.0.71 - 64 bit version.
Original comment by sanjay.g...@gmail.com
on 2 Feb 2015 at 10:28
I am facing the same issue the program flashes then exits.
Windows 7, 64 bit, iTunes 12.1.0.1- 64 bit version. itunnel_mux_rev71 Iport 333
Original comment by Jdc6...@gmail.com
on 3 Feb 2015 at 2:43
Any news if this issue will be addressed?
Original comment by josh.slo...@gmail.com
on 4 Feb 2015 at 7:25
Also experienced the same issue.
itunnel_mux_rev71
Windows 8.1
Appears that going back to http://filehippo.com/download_itunes_64/58981/
resolved this for me. I took a look at the registries and it appears that in
12.1 they use
'HLKM/SYSTEM/CurrentControlSet/Services/Apple Mobile Device Service' in earlier
versions but the new version is using...
'HLKM/SYSTEM/CurrentControlSet/Services/Apple Mobile Device'
If someone is using 12.1 and knows not to break things in RegEdit they can
attempt to create a 'REG_EXPAND_SZ' record for 'ImagePath' with the value
"C:\Program Files (x86)\Common Files\Apple\Mobile Device
Support\AppleMobileDeviceService.exe" inside the
HLKM/SYSTEM/CurrentControlSet/Services/Apple Mobile Device.
Original comment by ChrisCha...@gmail.com
on 5 Feb 2015 at 1:50
^^ completely said that backwards...
'HLKM/SYSTEM/CurrentControlSet/Services/Apple Mobile Device' old location
'HLKM/SYSTEM/CurrentControlSet/Services/Apple Mobile Device Service' new
location
Original comment by ChrisCha...@gmail.com
on 5 Feb 2015 at 1:51
this is the code that throws that error:
\itnl\win32_project\libMobiledevice\platform.cpp
line 62:
cbBuf = sizeof(wbuf);
error = rgv(HKEY_LOCAL_MACHINE, L"SOFTWARE\\Apple Inc.\\Apple Mobile Device Support", L"InstallDir", RRF_RT_REG_SZ|RRF_ZEROONFAILURE, NULL, (LPBYTE)wbuf, &cbBuf);
if (ERROR_SUCCESS != error) {
print_error(error);
Log(LOG_FATAL, "Could not locate 'Apple Mobile Device Support' folder path in registry: ABORTING");
return LIBMD_ERR_REGISTRY_ERROR;
}
the thing is that my machine has that entry ... and still throws the error...
Original comment by car...@towworks.com
on 6 Feb 2015 at 9:15
If you watch the process, the registry key it's looking for is
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apple Inc.\Apple Mobile Device Support
iTunes 12 moves that registry key to
HKEY_LOCAL_MACHINE\SOFTWARE\Apple Inc.\Apple Mobile Device Support
Copying the registry key back to the original location results in a different
error.
[ERROR] Error 0xC1 (193): 'Unknown error'
[FATAL] Could not load C:\Program Files\Common Files\Apple\Mobile Device
Support\\iTunesMobileDevice.dll: ABORTING
It looks like they changed the dll, and it doesn't work with itunnel. :-)
Original comment by x24...@gmail.com
on 9 Feb 2015 at 3:53
Is there a fix for this?
Original comment by nikhi...@gmail.com
on 18 Feb 2015 at 9:08
I was able to get this working again in Win7 64bit with iTunes 12.1.1 as my
main iTunes install. I took the Mobile Device Support folder from an install of
iTunes 11.4 (located at C:\Program Files (x86)\Common Files\Apple\Mobile Device
Support) and put it in a separate location. I then edited the registry like
others have done, but pointed the InstallDir key in
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apple Inc.\Apple Mobile Device Support
to the location that I put the old iTunes 11.4 Mobile Device Support folder. It
now works like it did pre-iTunes 12.1. I am sure this will work with the Mobile
Device Support folder from any version of iTunes before 12.1, I just had 11.4
already installed on another machine.
Original comment by johneric...@gmail.com
on 25 Mar 2015 at 5:07
Thank you John, copying the old files and registry key made it work perfectly.
Original comment by Rexxxo
on 8 Apr 2015 at 6:22
thank you John. I copied 12.1.1 files and then update to 12.1.2 and change
registry key. it works perfectly.
Original comment by HaE...@gmail.com
on 16 May 2015 at 12:27
Original issue reported on code.google.com by
Philipha...@gmail.com
on 1 Feb 2015 at 8:14