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Nmap Project's Windows packet capture and transmission library
https://npcap.com
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Npcap Bug Report - error 8007007e #135

Open marcin-gryszkalis opened 4 years ago

marcin-gryszkalis commented 4 years ago

Trying to install npcap 0.9983 on Windows 10.

C:\Program Files\Npcap>NPFInstall.exe -u
Npcap LWF driver has failed to be uninstalled.

C:\Program Files\Npcap>NPFInstall.exe -i
Unknown error! 8007007e
Npcap LWF driver has failed to be installed.

setupapi.dev.log says:

>>>  [SetupCopyOEMInf - C:\Program Files\Npcap\NPCAP.inf]
>>>  Section start 2019/09/18 10:33:12.266
      cmd: NPFInstall.exe  -i
     inf: Copy style: 0x00000000
!    inf: Driver package is already in driver store
     sto: {Setup Import Driver Package: C:\Program Files\Npcap\NPCAP.inf} 10:33:12.269
     sto:      Driver package already imported as 'oem2.inf'.
     sto: {Setup Import Driver Package - exit (0x00000000)} 10:33:12.274
     inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\npcap.inf_amd64_328479d0c4fcaa92\npcap.inf
     inf: Published Inf Path: C:\WINDOWS\INF\oem2.inf
<<<  Section end 2019/09/18 10:33:12.278
<<<  [Exit status: SUCCESS]

>>>  [Install network driver - INSECURE_NPCAP]
>>>  Section start 2019/09/18 10:33:12.283
      cmd: NPFInstall.exe  -i
     dvi: Driver is already installed; no work to do
     dvi: Committing changes to the network graph
<<<  Section end 2019/09/18 10:33:12.322
<<<  [Exit status: FAILURE(0x8007007e)]

DiagReport on the other side says

InstallTimeStamp : {227, 7, 8, 0...}
Characteristics  : 262144
ComponentId      : INSECURE_NPCAP
Description      : @oem95.inf,%npf_desc_standard%;Npcap Packet Driver (NPCAP)
InfPath          : oem95.inf
InfSection       : FilterStandard
LocDescription   : @oem95.inf,%npf_desc_standard%;Npcap Packet Driver (NPCAP)
                   6e974-e325-11ce-bfc1-08002be10318}\{7DAF2AC8-E9F6-4765-A842-F1F5D2501341}
                   6e974-e325-11ce-bfc1-08002be10318}

oem95.inf doesn't exist in Windows\INF, oem2.inf (and .PNF) do exist.

> pnputil -f -d c:\Windows\INF\oem2.inf
Microsoft PnP Utility
Deleting the driver package failed : Parametr jest niepoprawny. [transl.: invalid parameter]
marcin-gryszkalis commented 4 years ago

DiagReport-20190918-122951.txt

marcin-gryszkalis commented 4 years ago

Note: installing nmap with KM-TEST loopback fails too, setupapi.dev.log says:

>>>  [Device Install (DiShowUpdateDevice) - ROOT\NET\0001]
>>>  Section start 2019/09/18 11:38:27.291
      cmd: "C:\WINDOWS\system32\mmc.exe" "C:\WINDOWS\system32\compmgmt.msc" /s
     dvi: {DIF_UPDATEDRIVER_UI} 11:38:27.292
     dvi:      Default installer: Enter 11:38:27.293
     dvi:      Default installer: Exit
     dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 11:38:27.294
     ndv: {Update Driver Software Wizard - ROOT\NET\0001}
     ndv:      Search options: 0x00000203
     ndv:      Searching currently installed INF
     dvi:      {Build Driver List} 11:38:29.275
     dvi:           Searching for hardware ID(s):
     dvi:                *msloop
     dvi:      {Build Driver List - exit(0x00000000)} 11:38:29.278
     ndv:      Searching default INF path
     dvi:      {Build Driver List} 11:38:29.280
     dvi:           Searching for hardware ID(s):
     dvi:                *msloop
     dvi:           Created Driver Node:
     dvi:                HardwareID   - *MSLOOP
     dvi:                InfName      - C:\WINDOWS\System32\DriverStore\FileRepository\netloop.inf_amd64_c53a2ac7a82dcc49\netloop.inf
     dvi:                DevDesc      - Microsoft KM-TEST Loopback Adapter
     dvi:                Section      - kmloop.ndi.NT
     dvi:                Rank         - 0x00ff0000
     dvi:                Signer Score - INBOX
     dvi:                DrvDate      - 06/21/2006
     dvi:                Version      - 10.0.17763.1
     dvi:      {Build Driver List - exit(0x00000000)} 11:38:29.398
     dvi:      {DIF_SELECTBESTCOMPATDRV} 11:38:29.528
     dvi:           Default installer: Enter 11:38:29.529
     dvi:                {Select Best Driver}
     dvi:                     Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
     dvi:                     Selected Driver:
     dvi:                          Description - Microsoft KM-TEST Loopback Adapter
     dvi:                          InfFile     - c:\windows\system32\driverstore\filerepository\netloop.inf_amd64_c53a2ac7a82dcc49\netloop.inf
     dvi:                          Section     - kmloop.ndi
     dvi:                {Select Best Driver - exit(0x00000000)}
     dvi:           Default installer: Exit
     dvi:      {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 11:38:29.537
     sto:      {Setup Import Driver Package: C:\WINDOWS\INF\netloop.inf} 11:38:29.545
     sto:           Driver package already imported as 'netloop.inf'.
     sto:      {Setup Import Driver Package - exit (0x00000000)} 11:38:29.549
     dvi:      Searching for hardware ID(s):
     dvi:           *msloop
     dvi:      Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
     dvi:      {Plug and Play Service: Device Install for ROOT\NET\0001}
     dvi:           Driver INF Path: C:\WINDOWS\INF\netloop.inf
     dvi:           Driver Node Name: netloop.inf:db04a16c8f2dc9fb:kmloop.ndi:10.0.17763.1:*msloop,
     dvi:           Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\netloop.inf_amd64_c53a2ac7a82dcc49\netloop.inf
     dvi:           Searching for hardware ID(s):
     dvi:                *msloop
     dvi:           Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
     dvi:           {Core Device Install} 11:38:29.621
     dvi:                {Install Device - ROOT\NET\0001} 11:38:29.623
     dvi:                     Device Status: 0x01802401, Problem: 0x1c (0x00000000)
     dvi:                     Parent device: HTREE\ROOT\0
     dvi:                     {Configure Device - ROOT\NET\0001} 11:38:29.630
     dvi:                          Device Status: 0x01802401, Problem: 0x1c (0x00000000)
     dvi:                          Parent device: HTREE\ROOT\0
     sto:                          {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\netloop.inf_amd64_c53a2ac7a82dcc49\netloop.inf}
     sto:                               Source Filter  = *msloop
     inf:                               Class GUID     = {4d36e972-e325-11ce-bfc1-08002be10318}
     inf:                               Class Options  = Configurable
     inf:                               {Configure Driver: Microsoft KM-TEST Loopback Adapter}
     inf:                                    Section Name = kmloop.ndi.NT
     inf:                                    {Add Service: kmloop}
     inf:                                         Start Type    = 3
     inf:                                         Service Type  = 1
     inf:                                         Error Control = 1
     inf:                                         Image Path    = \SystemRoot\System32\drivers\loop.sys
     inf:                                         Display Name  = Microsoft KM-TEST Loopback Adapter Driver
     inf:                                         Group         = NDIS
     inf:                                         Updated service 'kmloop'.
     inf:                                    {Add Service: exit(0x00000000)}
     inf:                                    Hardware Id  = *MSLOOP
     inf:                                    {Configure Driver Configuration: kmloop.ndi.NT}
     inf:                                         Service Name  = kmloop
     inf:                                         Config Flags  = 0x00000000
     inf:                                    {Configure Driver Configuration: exit(0x00000000)}
     inf:                               {Configure Driver: exit(0x00000000)}
     flq:                               Hardlinking 'C:\WINDOWS\System32\DriverStore\FileRepository\netloop.inf_amd64_c53a2ac7a82dcc49\loop.sys' to 'C:\WINDOWS\System32\drivers\loop.sys'.
     cpy:                               Existing file 'C:\WINDOWS\System32\drivers\loop.sys' remains unchanged.
     sto:                          {Configure Driver Package: exit(0x00000000)}
     dvi:                          Install Device: Configuring device (netloop.inf:*msloop,kmloop.ndi.NT). 11:38:29.679
     dvi:                          Install Device: Configuring device completed. 11:38:29.683
     dvi:                          Device Status: 0x01802001, Problem: 0x0 (0x00000000)
     dvi:                          Install Device: Starting device 'ROOT\NET\0001'. 11:38:29.685
     dvi:                          Install Device: Starting device completed. 11:38:29.690
!    dvi:                          Device pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000.
     dvi:                     {Configure Device - exit(0x00000000)} 11:38:29.692
     dvi:                     Device Status: 0x01802401, Problem: 0x38
     dvi:                {Install Device - exit(0x00000000)} 11:38:29.696
     dvi:           {Core Device Install - exit(0x00000000)} 11:38:29.698
     dvi:           Waiting for device post-install to complete. 11:38:29.702
!!!  dvi:           Timed out waiting for device post-install to complete. 11:42:14.705
     ump:      {Plug and Play Service: Device Install exit(000005b4)}
!!!  ndv:      Device install failed for device.
!!!  ndv:      Error 1460: This operation returned because the timeout period expired.
     ndv:      Installing NULL driver.
     dvi:      {Plug and Play Service: Device Install for ROOT\NET\0001}
!    dvi:           Installing NULL driver!
     dvi:           {DIF_ALLOW_INSTALL} 11:42:14.927
     dvi:                Default installer: Enter 11:42:14.928
     dvi:                Default installer: Exit
     dvi:           {DIF_ALLOW_INSTALL - exit(0xe000020e)} 11:42:14.930
     dvi:           {DIF_REGISTER_COINSTALLERS} 11:42:14.931
     dvi:                Default installer: Enter 11:42:14.933
     dvi:                Default installer: Exit
     dvi:           {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 11:42:14.934
     dvi:           {DIF_INSTALLDEVICE} 11:42:14.935
     dvi:                Default installer: Enter 11:42:14.936
!    dvi:                     Installing NULL driver!
     dvi:                     Install Null Driver: Removing device sub-tree. 11:42:14.940
     dvi:                     Install Null Driver: Removing device sub-tree completed. 11:42:14.942
     dvi:                     Install Null Driver: Restarting device. 11:42:14.948
     dvi:                     Install Null Driver: Restarting device completed. 11:42:14.954
     dvi:                     Install Device: Configuring device class. 11:42:14.955
     dvi:                     Install Device: Configuring device class completed. 11:42:14.955
     dvi:                     Device Status: 0x01802401, Problem: 0x1c (0x00000000)
     dvi:                     Install Device: Starting device 'ROOT\NET\0001'. 11:42:14.959
     dvi:                     Install Device: Starting device completed. 11:42:14.964
     dvi:                Default installer: Exit
     dvi:           {DIF_INSTALLDEVICE - exit(0x00000000)} 11:42:14.966
     ump:      {Plug and Play Service: Device Install exit(00000000)}
     ndv: {Update Driver Software Wizard exit(000005b4)}
<<<  Section end 2019/09/18 11:42:45.814
<<<  [Exit status: FAILURE(0x000005b4)]
guyharris commented 4 years ago

See also nmap/npcap#72.

pferrucci commented 4 years ago

Same error installing 0.9990 on a Win2016 Standard, using a local administrator. DiagReport-20200406-110220.txt

dmiller-nmap commented 3 years ago

Thanks for these reports. I am consolidating all instances of error 8007007e (ERROR_MOD_NOT_FOUND) during installation into this issue. Please follow the below procedure and report if it resolves your issue or not:

  1. Reset networking (Windows 10 1607 and later): Settings -> Network & Internet -> Status -> Network Reset
  2. Reboot (if Reset did not already reboot)
  3. Download and install Npcap 0.9997 (or latest version)
Nitaihatr1 commented 2 years ago

Thanks for these reports. I am consolidating all instances of error 8007007e (ERROR_MOD_NOT_FOUND) during installation into this issue. Please follow the below procedure and report if it resolves your issue or not:

1. Reset networking (Windows 10 1607 and later): Settings -> Network & Internet -> Status -> Network Reset

2. Reboot (if Reset did not already reboot)

3. Download and install Npcap 0.9997 (or latest version)

hello, i had the same issues installing the latest version (1.6) and after following these steps i now have no internet connection. I have no adapters in ncpa.cpl and the adapters that show up in device manager all have the error: "windows is still setting up class configurations for this device. (code 56)."

I tried to reinstall network adapter drivers in multiple ways, tried another network restart, tried clear cmos, tried deleting npcap and reinstalling and after 5 hours of work I'm still unable to restore network connectivity and unable to install npcap successfully. I also tried disabling the group security policy for driver signing and that didn't help.

I'm on windows 10 pro without the 21H1 feature update.

guyharris commented 1 year ago

8007007e (ERROR_MOD_NOT_FOUND)

Presumably that's a result of mapping the Windows error code ERROR_MOD_NOT_FOUND to an HRESULT as per Microsoft's documentation on that mapping.

koffierombouts commented 1 month ago

Trying to install Npcap on Windows 11.

All suggested things result in the same error for me. Picture

Things I've already tried:

NPFInstall.log

If anyone got any ideas to try, please let me know.