Scrolling No Longer Works [bug]

noah-nuebling / mac-mouse-fix

Mac Mouse Fix - Make Your $10 Mouse Better Than an Apple Trackpad!

https://macmousefix.com/

Other

4.88k stars 138 forks source link

Scrolling No Longer Works [bug] #968

Open DanOH1 opened 1 month ago

DanOH1 commented 1 month ago

Description

I updated to MacOS 14.5 this morning and since then the mouse scrolling no longer works.

Steps to reproduce

Booted up MacBook Pro 2020 with MacOS 14.5 installed.
Mac Mouse Fix starts. Clicking and button shortcuts work but scrolling no longer works even though it's enabled.

Context

Mac Mouse Fix Version: 2.2.4 macOS Version: 14.5 Mouse Model: Razer DeathAdder

Additional Comments

–

Console Logs

–

Crash Reports

–

lespauI commented 1 month ago

This is related to Smoothness, if smoothness = off the scroll works fine

Also, full app restart helps to activate scroll with smoothness = high

noah-nuebling commented 1 month ago

Hey there, thanks for your feedback!

I can't reproduce this.

If everyone shares their setup, maybe we can see a pattern in people who experience these issues. I'll start:

Mac Mouse Fix version: I tested 2.2.4 and 3.0.2 Mouse Model: Roccat Kone Pure macOS Version: 14.5 (23F79) Mac: M1 MacBook Air

You can copy paste this and fill it out:

Mac Mouse Fix version: ...
Mouse Model: ...
macOS Version: ...
Mac: M1 MacBook Air: ...

I don't really have a clue what might be happening at this point. There might be interference with some other app or mouse driver, or something else about your system that causes these issues to show up.

If you have any further observations or ideas as to what might be going on, please let me know!

Also, if you bought a license of Mac Mouse Fix 3 and you're experiencing these issues, please send me an email, and I'll give you a refund!

I hope everyone is ok with that!

lespauI commented 1 month ago

Mac Mouse Fix version: 3.0.2 Mouse Model: HyperX Pulsefire Raid macOS Version: Version 14.5 (23F79) Mac: Apple M1 Pro

A full restart (killing the app via the terminal) resolves the issue for me. If I see this bug again, I will try to understand the reproduction steps and comeback.

noah-nuebling commented 1 month ago

Great thank you! How exactly did you quit the app using Terminal?

Francismb commented 1 month ago

For me turning the scrolling option on and then off again fixes it.

lespauI commented 1 month ago

Great thank you! How exactly did you quit the app using Terminal?

ps aux | grep 'Mac Mouse Fix'
kill -9 <PID>

GISering commented 1 month ago

Turning the enabled option off and then on again.