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node-alarm-dot-com / homebridge-node-alarm-dot-com

Alarm.com plugin for Homebridge using Node.js
MIT License
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IgnoredDevices (to hide motion sensor from Homekit) not working #41

Closed wmlorenzo closed 4 years ago

wmlorenzo commented 4 years ago

I used the following code to hide a Motion sensor (similar to the sample code where “96922426-1” is replaced with the ID of the motion sensor that I found in my logs)

"ignoredDevices": [
    "96922426-1",
]

However I can still see it in Homekit. Is there any other way I can hide a sensor?

I have tried restarting the HOOBS homebridge service and also rebooting the HOOBS device with no success.

I also tried replacing the ID of the Motion sensor with a Contact sensor to see if there was just an issue with the motion sensors however it still didn’t work. There seems to be an overall issue hiding sensors for my instance.

Otherwise, everything is working fine e.g. the sensors accurately show as open or closed, I can arm/disarm the alarm from homekit, etc.

Thanks

mkormendy commented 4 years ago

You may need to empty your accessory cache. See the pinned issue for more instructions. Also restarting your Home hub (iPad, or Homepod or Apple TV) helps after too.

mkormendy commented 4 years ago

This is the wrong project to post this issue in, please post your issue here: https://github.com/mkormendy/homebridge-node-alarm-dot-com/issues

wmlorenzo commented 4 years ago

I see the following in the pinned issue:

Refresh the accessories cache by starting Homebridge with the -R flag: homebridge -R If your homebridge is set to start on boot, you may need to disable that first and start it manually on the command line to refresh the cache and see if the problems continue while in this setup before restoring the start on boot setup.

So I stopped the homebridge service on my HOOBS device. Then I went to the terminal prompt from within the HOOBS GUI and typed in the “homebridge - R” command without the quotes. It said “bash: homebridge: command not found”

If you have more instructions for a HOOBS user like myself that’d be great. if not no worries and this can be closed. I can deal with it if needed.

Thanks

mkormendy commented 4 years ago

I'm not sure how Hoobs has their setup, so I can't help there.

But the instructions regarding ignoring devices also says that you may be required to delete the ~/.homebridge/accessories/cachedAccessories file. Did you read that? It's also mentioned on the pinned issue.

Again, I do not know where that cachedAccessories file is stored on Hoobs, please reach out to them, I hear they have some sort of support.