nodesman / wp-autoresponder

Email marketing and newsletter plugin for WordPress
40 stars 22 forks source link

The "0" autoresponder being sent sporadically for 2nd, 3rd newsletters #139

Closed walt23 closed 11 years ago

walt23 commented 12 years ago

First of all Raj, this is an excellent autoresponder! Thanks so much for all the time consuming effort you've put into this. I will be donating!

NOTES:

  1. I am using 1and1.com to host my site.
  2. I have two separate installations of WPresponder in use on two different 1and1 servers and accounts One installation seems to be working fine (www.jamaicaninchina.com), while the other seems to be giving a little trouble (www.waltgoodridge.com).
  3. I've completely UNinstalled Wordpress, and re-installed Wordpress and WP-Autoresponder with a brand new Mysql database, and it seems that some of the glitches may have been due to database issues. However, other issues persist.

Namely, the autoresponder message system seems to send out the "0" message fine (most of the time), but the subsequent messages (those that have been set for 1,2 3...days after subscription) are NOT being sent.

In one instance in particular--my third newsletter-- (www.liferhymes.com) the "0" message does not appear to have been sent.

HERE ARE THE DETAILS OF THAT SITUATION

  1. I set up my third newsletter, and attached an autoresponder sequence with 10 messages starting with the "0" message
  2. I imported subscriber.csv file with 16 subscribers (my friends so that I could verify)
  3. After several hours, I checked the subscriber link, and the individual subscriber information for each subscriber shows that 1 message was sent, but the subscribers themselves did NOT receive any messages even 24 hours later (I verified this, and I am on the list myself), AND the Queue Management screen doesn't show any emails has having actually been sent, AND none are in the Queue.
  4. I have manually activated the Autoresponder Cron several times, and still nothing seems to be happening.

Looking forward to the update, as everything else about this program is spectacular!! Thanks again!

nodesman commented 11 years ago

@walt23 This issue is fixed in v5.3. Please upgrade.