Trying to use the Nomensa Media Player and I am having trouble with using the correct captions file. We are using a captioning service and they have given us every format they have but none work. When I compare those files to your example file (captions-order-of-content.xml), I notice that all of our xml files have HH:MM:SS:FF and yours just has HH:MM:SS. I manipulated our xml file and took out the FF. It worked! So, I would like to contact our service to request the particular kind of file that will work with Nomensa. Is there a special name for it or can you suggest how I ask for that file type?
Trying to use the Nomensa Media Player and I am having trouble with using the correct captions file. We are using a captioning service and they have given us every format they have but none work. When I compare those files to your example file (captions-order-of-content.xml), I notice that all of our xml files have HH:MM:SS:FF and yours just has HH:MM:SS. I manipulated our xml file and took out the FF. It worked! So, I would like to contact our service to request the particular kind of file that will work with Nomensa. Is there a special name for it or can you suggest how I ask for that file type?