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nomic-ai / gpt4all

GPT4All: Run Local LLMs on Any Device. Open-source and available for commercial use.
https://nomic.ai/gpt4all
MIT License
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Crash on launch #2674

Open timelord666 opened 1 month ago

timelord666 commented 1 month ago

Bug Report

Crashes immediately after launch, i can see a glimpse of the ui.

Steps to Reproduce

  1. Run the app
  2. Crash

Expected Behavior

Starts the ui and stays.

Your Environment

Before that i downloaded the model. And also switched embedding to cuda. Then i tried to embed a code repo. It crashed during installing doc collection. And crashes ever since.

timelord666 commented 1 month ago

Looked at logs, cuda was unavailable due to permission issues. Sudo resolved.

cebtenzzre commented 1 month ago

Please never run any part of GPT4All as root. Make sure your user is in the video group (sudo usermod -a -G video myuser) so that you have direct access to GPU devices.

timelord666 commented 1 month ago

root doesn't solve cuda problem

manyoso commented 1 month ago

root doesn't solve cuda problem

Why did you reopen this? It would seem the problem has been understood and it has nothing to do with GPT4All, but rather the permissions and setup of your particular ubuntu system.

thonore75 commented 1 month ago

I have the same issue under Windows 11, GPT4All is crashing immediately, and not only it, Windows is crashing, black screen. I'm using GPT4All 3.0.0

timelord666 commented 1 month ago

root doesn't solve cuda problem

Why did you reopen this? It would seem the problem has been understood and it has nothing to do with GPT4All, but rather the permissions and setup of your particular ubuntu system.

i reopened it, because it wasn't a permission problem

cosmic-snow commented 1 month ago

Can you try v3.1.0?

thonore75 commented 1 month ago

I resolved the issue in deleting all GPT4All files in all directories and reinstall it, it was working. I tried to create a new collection and my PC was crashing immediately ((

thonore75 commented 1 month ago

Without collection, no crash, if I create a new one, GPT4All crash immediately. The only found solution is to delete all GPT4All files in the different folders, and reinstall it. So, it's impossible to use GPT4All with any collection