Uninstaller doesn't run on Windows 11

nomic-ai / gpt4all

GPT4All: Run Local LLMs on Any Device. Open-source and available for commercial use.

https://nomic.ai/gpt4all

MIT License

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Uninstaller doesn't run on Windows 11 #3099

Open lkoelman opened 1 month ago

lkoelman commented 1 month ago

Bug Report

When I try to uninstall GPT4all through Windows 11's add/remove programs > gpt4all > uninstall, a popup window flashes but nothing happens. This makes it impossible to uninstall the program.

Expected Behavior

The uninstaller should run and the program should be removed.

Your Environment

GPT4All version: 3.3.0
Operating System: Windows 11

germinalZH commented 1 month ago

Hi, I updated GPT4all to v3.4.1 under Windows 11 (ThinkPad, intel core ultra 7) this week and since then, it's not possible to access the gui. The program runs but the gui is missing. I've tried to uninstall the software and nothing happened, same as lkoelman reported.

Summary: Program runs but the gui is missing after update

Windows 11
GPT4ALL updated to v3.4.1

Cheers, Germinal

nbourre commented 3 weeks ago

Same bug, unable to uninstaller GPT4All on Windows 11. I must go into the user folder and delete the GPT4All folder by hand.