We've noticed that it's quite easy to leave your store in a broken state if you mistakenly think a switch on the configure page just changes the current view (shown below):
We're seeing users flip that switch, don't realize what has changed, and then wonder why taxes are zero on all purchases. This seems like a perfect situation where some improved UX could avoid users unintentionally shooting themselves in the foot.
Some potential solutions off the top of the dome:
Switch the UI element being used to something that more clearly indicates the ramifications of the change
Add an extra step to confirm the changes with a warning of the ramifications
Add more help text around the element to explain what it is and what it does
nopCommerce version: 4.60.6
Steps to reproduce the problem:
Go to configure the Tax (Fixed or by Country) tax provider (/Admin/FixedOrByCountryStateZip/Configure)
See the toggle switch that in almost all other areas just toggles advanced views
Toggle the switch thinking you're just seeing another set of data
DmitriyKulagin
commented
4 months ago
We've noticed that it's quite easy to leave your store in a broken state if you mistakenly think a switch on the configure page just changes the current view (shown below):
We're seeing users flip that switch, don't realize what has changed, and then wonder why taxes are zero on all purchases. This seems like a perfect situation where some improved UX could avoid users unintentionally shooting themselves in the foot.
Some potential solutions off the top of the dome:
nopCommerce version: 4.60.6
Steps to reproduce the problem:
/Admin/FixedOrByCountryStateZip/Configure)