Tooltip icon appears next to fields but tooltip text doesn't show

norcross / gravity-tooltips

Adds a custom field to each form element for tooltips

MIT License

74 stars 18 forks source link

Tooltip icon appears next to fields but tooltip text doesn't show #1

Closed webtomatoes closed 10 years ago

webtomatoes commented 10 years ago

http://stephenpkane.com/contact-me/ First name and comment fields.

My environment is:

WP 3.8.1 Gravity Forms Version 1.8.5 Tested in Chrome, FF, IE11

norcross commented 10 years ago

not that it should matter, but rename the plugin folder to just gravity-tooltips also try turning on script_debug to see if there's a specific error being thrown

webtomatoes commented 10 years ago

The Chrome inspector Console shows "Cannot read property 'msie' of undefined." Test page here http://spkane.staging.wpengine.com/contact-me/ This site uses the Shoestrap-3 theme. note - Gravity Tooltips works fine on this site with TwentyFourteen.

norcross commented 10 years ago

the error is due to your theme using the $.browser detection method in your JS (probably the core Bootstrap stuff) which has been removed from jQuery. I'd look at getting that fixed / updated since it'll most likely cause issues in other placed. there's a jQuery plugin that will add it back in that may be required.

some reading: http://stackoverflow.com/questions/14793331/uncaught-typeerror-cannot-read-property-msie-of-undefined http://stackoverflow.com/questions/9638247/is-jquery-browser-deprecated

pusscatandportia commented 10 years ago

Hi my tooltop is showing up on each of the field choices as well as the form field label - only want it on the form field label. What can I do? Any ideas why this might be happening? Thanks

norcross commented 10 years ago

@pusscatandportia please open a new issue and provide the same data that the OP did (screenshot of setup, environment, etc)