search

nordicopen / easee_hass

Custom component for Easee EV charger integration with Home Assistant
195 stars 33 forks source link

Cant login #404

Open michaeltryl opened 3 months ago

michaeltryl commented 3 months ago

The problem

I cant login to the integration it keep saying Unknown error occurred I have tried with my phone number and email as user name

Version of Easee integration having the issue?

Easee

Version of Home Assistant Core having the issue?

Core 2024-3-3

Anything in the logs that might be useful for us?

No response

Additional information

No response

olalid commented 3 months ago

Are you using the latest version? I.e. 0.9.58? Can you check if there is anything in the logs? Enabling debug logging might give additional clues, as stated in the readme you can add this to your configuration.yaml:

logger:
  default: info
  logs:
    pyeasee: debug
    custom_components.easee: debug

Also, you can test your login credentials by using them at https://easee.cloud to make sure they are working.

olalid commented 3 months ago

You could also look at this old issue, where some users had similar problems. https://github.com/nordicopen/easee_hass/issues/264

michaeltryl commented 3 months ago

It is the newest version and i can login to the cloud. Now i get this fail No sites found in this account. So maybe it is because i dont have any chargers added to my account yet :)

olalid commented 3 months ago

Yes, that is normal behaviour if you do not have any chargers in the account (and added to the app).

enoch85 commented 2 months ago

Don't know if it's related but it seems like the api gives 500 errors right now.

This error originated from a custom integration.

Logger: pyeasee.easee
Source: custom_components/easee/controller.py:492
integration: Easee EV Charger (documentation, issues)
First occurred: 17:08:40 (4 occurrences)
Last logged: 17:09:02

Server failure(500: https://api.easee.com/api/sites/XXXXXXX?detailed=true)

Been having issues with detecting cable lock for the past week. I'm on 2024.4.4