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My projects are gone!! #7

Closed dclong closed 5 years ago

dclong commented 5 years ago

I had 3 projects in the dashboard but all of them are gone after I came back from a lunch!!! Cannot believe this happens the first time that I try to use it ...

santiagobasulto commented 5 years ago

Hey Ben! That is strange. We have encrypted backups of everything, so don't worry that you haven't lost anything.

Can you try logging out and in again?

santiagobasulto commented 5 years ago

I'm suggesting this because I'm checking the logs and I saw an "authentication error", maybe it logged you out but the token is still "half-active".

dclong commented 5 years ago

Just tried but still see no projects. I also tried in another browse that I never used to login before.

santiagobasulto commented 5 years ago

Can you please email me directly at santiago@rmotr.com? We'll figure this out because nothing is lost :)

dclong commented 5 years ago

@santiagobasulto Thank you, email sent!