search

notesjor / corpusexplorer2.0

Korpuslinguistik war noch nie so einfach...
http://www.corpusexplorer.de
GNU Affero General Public License v3.0
20 stars 3 forks source link

Impossible to install CorpusExplorer #7

Closed Kueorn closed 3 years ago

Kueorn commented 3 years ago

Describe the bug It's impossible for me to install CorpusExplorer. I can launch the setup.ex and accept the Licence (screen 1), but after that, nothing happened (nothing is loading or something like this). A shortcut "CorpusExplorer v2.0" appear on my desktop (screen 2), but wenn I lauch it, it launch the installer window. Therefore, I don't have any security message from Windows (like in the tutorial video). (Thanks !)

Capture1 Capture2

Expected behavior I don't know...

Desktop (please complete the following information):

kuhlenbrecht commented 3 years ago

I am also affected by this bug. I tried to install CorpusExplorer on two computers:

notesjor commented 3 years ago

The problem is relatively trivial: The installation is blocked by your anti-virus program. Best solution: Please whitelist CorpusExplorer in your anti-virus program. Quick-and-dirty: You can temporarily disable your anti-virus program.

Kueorn commented 3 years ago

Hi, Thanks for your quick answer ! I tried to whitelist or to disable my anti-virus, but there’s Nothing to do : I have got the same issue… Geoffrey

De : Jan Oliver Rüdigermailto:notifications@github.com Envoyé le :jeudi 21 janvier 2021 17:15 À : notesjor/corpusexplorer2.0mailto:corpusexplorer2.0@noreply.github.com Cc : Kueornmailto:geoffreykoenig1@msn.com; Authormailto:author@noreply.github.com Objet :Re: [notesjor/corpusexplorer2.0] Impossible to install CorpusExplorer (#7)

The problem is relatively trivial: The installation is blocked by your anti-virus program. Best solution: Please whitelist CorpusExplorer in your anti-virus program. Quick-and-dirty: Alternatively, you can temporarily disable your anti-virus program.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/notesjor/corpusexplorer2.0/issues/7#issuecomment-764758118, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ASPIU3EUMLTXAJB4SCIVXBTS3BHJ3ANCNFSM4WEGQFPA.

notesjor commented 3 years ago

There are two stumbling blocks with whitelisting.

  1. Maybe not all paths are whitelisted. The correct path is: %APPDATA%/CorpusExplorer/App
    • Enter the path as shown in the screenshot and press ENTER. 24-01-_2021_16-23-49
    • You will see that %APPDATA%/CorpusExplorer/App resolves to another (user-dependent path). For me, for example, C:\Users\notesjor\AppData\Roaming\CorpusExplorer\App\ - you need to whitelist this path completely (including subfolders).
  2. Remember that Windows Defender may also count as an anti-virus program and may need to be whitelisted.

If this does not help:

  1. Feel free to email me (https://notes.jan-oliver-ruediger.de/kontakt/) and we'll make an appointment. In this case I will look at the problem in person (remotely) and help you troubleshoot.
  2. Please download: ImageBuilder.zip. This contains a tool that assembles an app image (like the original installer). You can use this tool to
    • track down download/installation bugs (For example, you will be informed why and when an installation file was blocked.) and
    • build a runnable version for Windows, Linux, and macOS (Linux and macOS require a mono framework installed).
    • Usage: Unzip the file, start CorpusExplorer.Installer.ImageBuilder.exe, wait, then the application is located in the "CorpusExplorer" folder (next to the CorpusExplorer.Installer.ImageBuilder.exe file).
notesjor commented 3 years ago

Before you try the tip from the answer before - please test first if it works now after all. I just fixed an error that occurs under certain (rare) configuration conditions.

Kueorn commented 3 years ago

Hi,

I tried yesterday morning the solution of the whitelisting of the path, also the whitelisting with Windows Defender but it doesn’t worked. I had to DL the ImageBuilder, which worked without problems ! I’ll try to install CE on another PC (which had also the same bug) from the website to try the fix you just published. Thank you very much for your support. Geoffrey

––––––––––––––––––––––––––––––––––––––––– Geoffrey Koenig Doctorant en histoire contemporaine à l’Université de Strasbourg au sein du Laboratoire ARCHE (UR3400) Chercheur associé au Service historique de la Défense (Ministère des Armées) Professeur agrégé d'histoire geoffreykoenig@unistra.fr

notesjor commented 3 years ago

Dear Geoffrey, I'm happy to hear that. If there are any other questions/problems, feel free to contact me again. Attached is a new version (for others) of ImageBuilder - some mono versions have a problem with the original version (see above). I'm working on getting that tool 'productive' as soon as possible - also because the ImageBuilder improves the installation experience and Linux/Mac. ImageBuilder_v2.zip