novuhq / novu

Open-Source Notification Platform. Embeddable Notification Center, E-mail, Push and Slack Integrations.
https://novu.co
Other
35.37k stars 3.92k forks source link

Custom SMTP provider Not sending emails #7028

Open sg28 opened 2 hours ago

sg28 commented 2 hours ago

Excuse me, i am new to this.

I have used Novu version 0.24 and deployed in my personal server. I have created provider, using the Novu Web. This provider uses my organization SMTP details. My credentials are verified with the organization SMTP.

I have used a python script to test the SMTP and it works, i was able to get emails. I use the same SMTP credentials to create the Provider using Novu web.

After i trigger Run a Test on the workflow i get "Template triggered successfully" message but i am not getting any email at my email id. And there is also no data in the Activity Feed.

Can i get some help in making this work please.

linear[bot] commented 2 hours ago

NV-4776 Custom SMTP provider Not sending emails