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npct / pct-shiny

The Shiny map for Local Authorites
GNU Affero General Public License v3.0
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Server down #879

Closed Robinlovelace closed 2 years ago

Robinlovelace commented 3 years ago

On region sites e.g. https://www.pct.bike/m/?r=west-yorkshire

With this message:

The application exited during initialization.

image

nikolai-b commented 3 years ago

Only for (npt2) Cambridge servers. Mythic Beasts asked if they could upgrade our version of Debian as it was unsupported. We did npct0 without an issue but they had problems with npt2.

Robinlovelace commented 3 years ago

First reported at 16:48 today. I notice there were a couple of commits yesterday that may have coincided with these errors.

Robinlovelace commented 3 years ago

I'm not getting a response form npt1: http://npt1.vs.mythic-beasts.com/m/?r=north-east

In any case the user facing site is down, is there a way to not point traffic to the server that is down. Sounds like you're on the case @nikolai-b, thanks for the quick response!

nikolai-b commented 3 years ago

Fixed, I'll update the server instructions, needed to reinstall the digest package.

We don't let you point directly to a server as haproxy uses cookies.

We have cam_ and hex_:

Screenshot from 2021-12-02 17-32-45

Robinlovelace commented 3 years ago

I'm still seeing the error message https://www.pct.bike/m/?r=north-east

Robinlovelace commented 3 years ago

Imagine it's just a case of rebooting the server that was down but suggest we close this after it has been tested as working.

Robinlovelace commented 3 years ago

Demo from a new private tab:

Peek 2021-12-02 17-37

Robinlovelace commented 2 years ago

Happy to say, it's back up for me so closing :tada:

https://www.pct.bike/m/?r=west-yorkshire

Great work Nikolai

JDWoodcock commented 2 years ago

thanks Nikolai