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An archive of the old npm registry issue tracker
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NPM registry is down, but status monitor says it is up #324

Closed csvan closed 6 years ago

csvan commented 6 years ago

UPDATE 3: Aaaaand it's down again.

UPDATE 2: Seems to be back to normal now.

UPDATE: Writing this, the status monitor shows "degraded performance". This is not accurate either - the registry is entirely unreachable.

As of writing this, the NPM registry is down due to HAProxy issues, responding either with an explicit error message to this effect, or else a 504. This has been the case for at least an hour at this point.

However, the NPM status monitor says all systems are operational:

https://status.npmjs.org/

What exactly is the status monitor pinging? It clearly does not reflect the actual state of the registry.

DanielRuf commented 6 years ago

UPDATE 2: Seems to be back to normal now.

Unfortunately not fully recovered, still not seeing any new published versions.

https://status.npmjs.org/ https://github.com/npm/npm/issues/20711

ph3n0m666 commented 6 years ago

Agreed, over 2 hours now for myself, and still the same

rarkins commented 6 years ago

It's a pity when companies don't take their status pages seriously. I wish outage postmortems assessed whether the status page was accurate and resolved internally to fix it before the next time.

maharrg commented 6 years ago

Thanks for reaching out and reporting this. Our team is currently investigating this issue and we hope to have more information shortly. If you'd like, you can follow this status update with more information here:

https://status.npmjs.org/incidents/3rjzvts6v98k

ph3n0m666 commented 6 years ago

ok as an update, its working for me now - it slowly filtered and updated, I can now confirm the latest version for my dev package is correct :)

so huzzah!

schalkneethling commented 6 years ago

Working for me as well. Latest version is being installed. Thanks!

Reinmar commented 6 years ago

It worked for a moment (packages published ~5h ago appeared on the website and can be download) but it's down again now (packages published 30 minutes ago are not available).

DanielRuf commented 6 years ago

Seems to work fine now.

xemasiv commented 6 years ago

What exactly is the status monitor pinging? It clearly does not reflect the actual state of the registry.

This intrigues me, maybe its the HAProxy responding to pings (since it's still up, sending 5xx errors) and not the actual service it's proxying.. but who knows lol.

feonit commented 6 years ago

i have same problem, but i publish it to here https://github.com/npm/www/issues/417

csvan commented 6 years ago

Seems to be down again

transitive-bullshit commented 6 years ago

@csvan this issue is reproducible again for a bunch of us over at https://github.com/yarnpkg/yarn/issues/4771

mharr171 commented 6 years ago

Down again

transitive-bullshit commented 6 years ago

For anyone else ending up here, this issue appears to be where the action is taking place in real-time.