nsidc / earthaccess

Python Library for NASA Earthdata APIs
https://earthaccess.readthedocs.io/
MIT License
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Add troubleshooting doc #418

Open mfisher87 opened 6 months ago

mfisher87 commented 6 months ago

What steps do we usually suggest to users to troubleshoot common issues?

e.g.:

Why did I not get the search results I expected? Try setting debug=True.

andypbarrett commented 5 months ago

Starting a list of initial problem solving steps but also add links to relevant how tos.

mfisher87 commented 5 months ago

How do we get ourselves in the habit, or remind ourselves programmatically, to update this troubleshooting doc as new questions from users come in? :thinking:

jessnicwelch commented 5 months ago

How do we get ourselves in the habit, or remind ourselves programmatically, to update this troubleshooting doc as new questions from users come in? 🤔

I think we should make a discussion area for posting the ideas/needed updates and then encourage people to tackle them during IP Sprint. For people who don't understand that, it's a dedicated two weeks each quarter to reduce technical debt and to learn new things.