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ntop / nProbe

Open source components and extensions for nProbe
http://ntop.org
GNU General Public License v2.0
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nProbe Pro license key is not working #270

Closed g1l3sp closed 6 years ago

g1l3sp commented 6 years ago

First off, apologies for spamming you with multiple issues in short succession, and thank you again for the quick fix on the Cento issue.

For quick explanation: we want to experiment with both Cento and with nProbe Pro using our new Accolade FPGA NIC. I am now running Cento successfully which is a good start.

Our current issue is that we're unable to run nProbe Pro with our new license key, it gives us an error message that it's invalid.

# nprobe -b 2 -i anic:0 -v 3 -P /u01/flow/
18/May/2018 15:54:41 [plugin.c:177] No plugins found in ./plugins
18/May/2018 15:54:41 [plugin.c:185] Loading 23 plugins [.so] from /usr/local/lib/nprobe/plugins
18/May/2018 15:54:41 [nprobe.c:3892] ERROR: Invalid nProbe license (/etc/nprobe.license) [License mismatch error]
18/May/2018 15:54:41 [nprobe.c:3899] ERROR: *****************************************************
18/May/2018 15:54:41 [nprobe.c:3900] ERROR: **                                                 **
18/May/2018 15:54:41 [nprobe.c:3901] ERROR: **  Switching to DEMO MODE (missing valid license) **
18/May/2018 15:54:41 [nprobe.c:3902] ERROR: **                                                 **
18/May/2018 15:54:41 [nprobe.c:3903] ERROR: **  Purchase your nProbe license at                **
18/May/2018 15:54:41 [nprobe.c:3904] ERROR: **       https://shop.ntop.org/                    **
18/May/2018 15:54:41 [nprobe.c:3905] ERROR: **                                                 **
18/May/2018 15:54:41 [nprobe.c:3906] ERROR: *****************************************************

Welcome to nProbe v.8.5.180517 (r6157) for x86_64-unknown-linux-gnu
with native PF_RING acceleration.
Copyright 2002-18 ntop.org

Build OS:      Ubuntu 14.04.5 LTS
SystemID:      XXXXXXXXXXXXXXXX
GIT rev:       dev:b58628ed3ec10a9f606293f43a627986569aa2db:20180517
License:       Invalid nProbe license (/etc/nprobe.license) [License mismatch error]

nProbe is subject to the terms and conditions defined in
the LICENSE and EULA files that are part of this package.

nProbe also contains third party code:
Radix tree code - (C) The Regents of the University of Michigan
                      ("The Regents") and Merit Network, Inc.
sFlow collector - (C) InMon Inc.
#

I'm not sure if this is related to the Accolade ANIC-40Ku card, or something else. I followed the instructions I was given to generate the license, and then pasted in the echo XXXX...XXXXX > /etc/nprobe.license command to create the key file.

I will provide the specific license information using another communications channel.

g1l3sp commented 6 years ago

This issue was due to user error. Sorry for the trouble.