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ntop / ntopng

Web-based Traffic and Security Network Traffic Monitoring
http://www.ntop.org
GNU General Public License v3.0
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Unable to check license online #3378

Closed christianbj87 closed 4 years ago

christianbj87 commented 4 years ago

Hi, i cant check the licence online using a proxy.

env | grep -i proxy http_proxy=http://10.1.15.31:80 https_proxy=http://10.1.15.31:80

nprobe -v

Welcome to nProbe v.8.6.200203 (r6343) for x86_64-unknown-linux-gnu with native PF_RING acceleration. Copyright 2002-18 ntop.org

Build OS: CentOS Linux release 7.7.1908 (Core) SystemID: 689ED9C776066B16 GIT rev: 8.6-stable:67c7296f177602e07b6d109f4200f7d2453d8b49:20200203 License: Invalid nProbe license (/etc/nprobe.license) [License mismatch error]

sudo nprobe --nflite 2055 -i none -n 10.1.11.34:9996 --online-license-check 04/Feb/2020 09:43:39 [plugin.c:181] No plugins found in ./plugins 04/Feb/2020 09:43:39 [plugin.c:189] Loading 24 plugins [.so] from /usr/local/lib/nprobe/plugins 04/Feb/2020 09:43:39 [nprobe.c:2298] Contacting licensing server. Please hold on... 04/Feb/2020 09:50:01 [nprobe.c:4178] ERROR: Invalid nProbe license (/etc/nprobe.license) [Unable to check license online] 04/Feb/2020 09:50:01 [nprobe.c:4185] ERROR: 04/Feb/2020 09:50:01 [nprobe.c:4186] ERROR: 04/Feb/2020 09:50:01 [nprobe.c:4187] ERROR: Switching to DEMO MODE (missing valid license) 04/Feb/2020 09:50:01 [nprobe.c:4188] ERROR: 04/Feb/2020 09:50:01 [nprobe.c:4189] ERROR: Purchase your nProbe license at 04/Feb/2020 09:50:01 [nprobe.c:4190] ERROR: https://shop.ntop.org/ 04/Feb/2020 09:50:01 [nprobe.c:4191] ERROR: 04/Feb/2020 09:50:01 [nprobe.c:4192] ERROR: 04/Feb/2020 09:50:01 [nprobe.c:6027] IMPORTANT: Enabling NflitePlugin will also enable IP address forging, thus 04/Feb/2020 09:50:01 [nprobe.c:6028] IMPORTANT: flows appear as they were sent from the NflitePlugin-enabled switch 04/Feb/2020 09:50:01 [nprobe.c:3759] Exporting flows towards 10.1.11.34:9996 using UDP 04/Feb/2020 09:50:01 [nprobe.c:6122] WARNING: The output interfaceId is set to 0: did you forget to use -Q perhaps ? 04/Feb/2020 09:50:01 [nprobe.c:6125] WARNING: The input interfaceId is set to 0: did you forget to use -u perhaps ? 04/Feb/2020 09:50:01 [nprobe.c:6212] Welcome to nProbe v.8.6.200203 ($Revision: 6343 $) for x86_64-unknown-linux-gnu with native PF_RING acceleration 04/Feb/2020 09:50:01 [nprobe.c:6222] Running on CentOS Linux release 7.7.1908 (Core) 04/Feb/2020 09:50:01 [nprobe.c:6233] [LICENSE] nProbe SystemId: 689ED9C776066B16 04/Feb/2020 09:50:01 [nprobe.c:6300] Sample rate [packet: 1][flow collection/export: 1/1] 04/Feb/2020 09:50:01 [nprobe.c:9005] ERROR: 04/Feb/2020 09:50:01 [nprobe.c:9006] ERROR: NOTE: This is a DEMO version limited to 25000 flows export. 04/Feb/2020 09:50:01 [nprobe.c:9007] ERROR: 04/Feb/2020 09:50:01 [modbusPlugin.c:102] [MODBUS] Idle flow timeout set to 120 sec 04/Feb/2020 09:50:01 [nflitePlugin.c:879] ERROR: Flow collector port 2055/IPv6 already in use ? [Address family not supported by protocol/97]: disabling collection over IPv6 04/Feb/2020 09:50:01 [nflitePlugin.c:903] [NFLite] Listening on port range 2055-2055 (1) 04/Feb/2020 09:50:01 [nprobe.c:9013] Welcome to nProbe v.8.6.200203 for x86_64-unknown-linux-gnu 04/Feb/2020 09:50:01 [nprobe.c:8001] You selected v9/IPFIX without specifying a template (-T). 04/Feb/2020 09:50:01 [nprobe.c:8002] The default template will be used 04/Feb/2020 09:50:01 [nprobe.c:8009] Using NetFlow Packet Payload Len: 1472 04/Feb/2020 09:50:01 [plugin.c:1278] 1 plugin(s) enabled 04/Feb/2020 09:50:01 [nprobe.c:8461] Each flow is 71 bytes long 04/Feb/2020 09:50:01 [nprobe.c:8462] The # flows per packet has been set to 19 04/Feb/2020 09:50:01 [nprobe.c:8465] IP TOS is accounted 04/Feb/2020 09:50:01 [nprobe.c:8491] Non IPv4/v6 traffic is discarded according to the template 04/Feb/2020 09:50:01 [nprobe.c:9274] Flows ASs will not be computed (no GeoDB files loaded) 04/Feb/2020 09:50:01 [nprobe.c:9379] Not capturing packet from interface (collector mode) 04/Feb/2020 09:50:01 [plugin.c:960] Enabling plugin Netflow-Lite Plugin 04/Feb/2020 09:50:01 [nprobe.c:9629] nProbe started successfully ^C04/Feb/2020 09:50:19 [nprobe.c:567] Received shutdown request... [signal: 2] 04/Feb/2020 09:50:19 [nprobe.c:6345] Flushing active flows 04/Feb/2020 09:50:21 [nprobe.c:3157] Processed packets: 0 (max bucket search: 0) 04/Feb/2020 09:50:21 [nprobe.c:3140] Fragment queue length: 0 04/Feb/2020 09:50:21 [nprobe.c:3170] Flow export stats: [0 bytes/0 pkts][0 flows/0 pkts sent] 04/Feb/2020 09:50:21 [nprobe.c:3176] Flow export drop stats: [0 bytes/0 pkts][0 flows] 04/Feb/2020 09:50:21 [nprobe.c:3181] Total flow stats: [0 bytes/0 pkts][0 flows/0 pkts sent]

Thanks.

cardigliano commented 4 years ago

@christianbj87 could you send your license and orderid to cardigliano at ntop.org please? Thank you.

christianbj87 commented 4 years ago

@cardigliano Sorry i can't, my partner have that info and he is on his vacations. He will be back en 15 days. We have nProbe Pro Permanent License. We migrated the service from Windos to Linux.

cardigliano commented 4 years ago

You should be able to read the license from /etc/nprobe.license

christianbj87 commented 4 years ago

Yes, i can do it, but i cant check it online, because the systemID is from the old server with Windows.

Output if i dont execute --online-license-check:

sudo nprobe --nflite 2055 -i none -n 10.1.11.34:9996 04/Feb/2020 12:55:13 [plugin.c:181] No plugins found in ./plugins 04/Feb/2020 12:55:13 [plugin.c:189] Loading 24 plugins [.so] from /usr/local/lib/nprobe/plugins 04/Feb/2020 12:55:13 [nprobe.c:4178] ERROR: Invalid nProbe license (/etc/nprobe.license) [License mismatch error] 04/Feb/2020 12:55:13 [nprobe.c:4185] ERROR: 04/Feb/2020 12:55:13 [nprobe.c:4186] ERROR: 04/Feb/2020 12:55:13 [nprobe.c:4187] ERROR: Switching to DEMO MODE (missing valid license) 04/Feb/2020 12:55:13 [nprobe.c:4188] ERROR: 04/Feb/2020 12:55:13 [nprobe.c:4189] ERROR: Purchase your nProbe license at 04/Feb/2020 12:55:13 [nprobe.c:4190] ERROR: https://shop.ntop.org/ 04/Feb/2020 12:55:13 [nprobe.c:4191] ERROR: 04/Feb/2020 12:55:13 [nprobe.c:4192] ERROR: 04/Feb/2020 12:55:13 [nprobe.c:6027] IMPORTANT: Enabling NflitePlugin will also enable IP address forging, thus 04/Feb/2020 12:55:13 [nprobe.c:6028] IMPORTANT: flows appear as they were sent from the NflitePlugin-enabled switch 04/Feb/2020 12:55:13 [nprobe.c:3759] Exporting flows towards 10.1.11.34:9996 using UDP 04/Feb/2020 12:55:13 [nprobe.c:6122] WARNING: The output interfaceId is set to 0: did you forget to use -Q perhaps ? 04/Feb/2020 12:55:13 [nprobe.c:6125] WARNING: The input interfaceId is set to 0: did you forget to use -u perhaps ? 04/Feb/2020 12:55:13 [nprobe.c:6212] Welcome to nProbe v.8.6.200203 ($Revision: 6343 $) for x86_64-unknown-linux-gnu with native PF_RING acceleration 04/Feb/2020 12:55:13 [nprobe.c:6222] Running on CentOS Linux release 7.7.1908 (Core) 04/Feb/2020 12:55:13 [nprobe.c:6233] [LICENSE] nProbe SystemId: 689ED9C776066B16 04/Feb/2020 12:55:13 [nprobe.c:6300] Sample rate [packet: 1][flow collection/export: 1/1] 04/Feb/2020 12:55:13 [nprobe.c:9005] ERROR: 04/Feb/2020 12:55:13 [nprobe.c:9006] ERROR: NOTE: This is a DEMO version limited to 25000 flows export. 04/Feb/2020 12:55:13 [nprobe.c:9007] ERROR: 04/Feb/2020 12:55:13 [modbusPlugin.c:102] [MODBUS] Idle flow timeout set to 120 sec 04/Feb/2020 12:55:13 [nflitePlugin.c:879] ERROR: Flow collector port 2055/IPv6 already in use ? [Address family not supported by protocol/97]: disabling collection over IPv6 04/Feb/2020 12:55:13 [nflitePlugin.c:903] [NFLite] Listening on port range 2055-2055 (1) 04/Feb/2020 12:55:13 [nprobe.c:9013] Welcome to nProbe v.8.6.200203 for x86_64-unknown-linux-gnu 04/Feb/2020 12:55:13 [nprobe.c:8001] You selected v9/IPFIX without specifying a template (-T). 04/Feb/2020 12:55:13 [nprobe.c:8002] The default template will be used 04/Feb/2020 12:55:13 [nprobe.c:8009] Using NetFlow Packet Payload Len: 1472 04/Feb/2020 12:55:13 [plugin.c:1278] 1 plugin(s) enabled 04/Feb/2020 12:55:13 [nprobe.c:8461] Each flow is 71 bytes long 04/Feb/2020 12:55:13 [nprobe.c:8462] The # flows per packet has been set to 19 04/Feb/2020 12:55:13 [nprobe.c:8465] IP TOS is accounted 04/Feb/2020 12:55:13 [nprobe.c:8491] Non IPv4/v6 traffic is discarded according to the template 04/Feb/2020 12:55:13 [nprobe.c:9274] Flows ASs will not be computed (no GeoDB files loaded) 04/Feb/2020 12:55:13 [nprobe.c:9379] Not capturing packet from interface (collector mode) 04/Feb/2020 12:55:13 [plugin.c:960] Enabling plugin Netflow-Lite Plugin 04/Feb/2020 12:55:13 [nprobe.c:9629] nProbe started successfully ^C04/Feb/2020 12:55:25 [nprobe.c:567] Received shutdown request... [signal: 2] 04/Feb/2020 12:55:26 [nprobe.c:6345] Flushing active flows 04/Feb/2020 12:55:28 [nprobe.c:3157] Processed packets: 0 (max bucket search: 0) 04/Feb/2020 12:55:28 [nprobe.c:3140] Fragment queue length: 0 04/Feb/2020 12:55:28 [nprobe.c:3170] Flow export stats: [0 bytes/0 pkts][0 flows/0 pkts sent] 04/Feb/2020 12:55:28 [nprobe.c:3176] Flow export drop stats: [0 bytes/0 pkts][0 flows] 04/Feb/2020 12:55:28 [nprobe.c:3181] Total flow stats: [0 bytes/0 pkts][0 flows/0 pkts sent]

cardigliano commented 4 years ago

Did you read this? https://www.ntop.org/support/faq/how-can-i-move-a-license-to-a-new-server/

christianbj87 commented 4 years ago

Yes i did. The problem is when set a proxy. I tried in a VM for testing with internet connection without proxy and the license works.

image

cardigliano commented 4 years ago

Please send me the output of nprobe --version, including the license info (in a private mail), I will provide you instructions to debug this. Thank you.

christianbj87 commented 4 years ago

ok, i already did. Thanks.

cardigliano commented 4 years ago

This was due to a systemid mismatch, closing.