Files are not picked from the SMB polling

nuggetman / smb-connector

SMB Connector

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Files are not picked from the SMB polling #27

Closed HariprasathUdayakumar closed 5 months ago

HariprasathUdayakumar commented 2 years ago

Hi Alex, Good day.

We are using SMB connector in our application to pick critical payment files from IT2 system. Currently the files that are placed in the folders are not getting picked up by MuleSoft even though the polling is occurring. This is causing huge impacts to the client. Is there any way if possible for us to connect with you to troubleshoot the incident? There is complete outage currently.

Regards, Hariprasath Udayakumar.

nuggetman commented 2 years ago

Best next step is to enable debug logging by adding this section into the log4j2.xml with appropriate XML open/close tags:

AsyncLogger name="org.mule.modules.smb" level="DEBUG"