Closed davidschober closed 5 years ago
Molly reported not being able to create thumbnails in Avalon.
Error detected in: AVR (production)
Full report at https://app.honeybadger.io/projects/57444/faults/44521261
RuntimeError: Frame extraction failed. See log for details.
Summary
URL: http://localhost/
Hostname: 6d0e973d917a
Trace
app/models/master_file.rb:592:in extract_frame app/models/master_file.rb:385:in extract_still app/models/master_file.rb:380:in extract_still
extract_frame
extract_still
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CC: @mbklein
Description
Molly reported not being able to create thumbnails in Avalon.
Honeybadger
Error detected in: AVR (production)
Full report at https://app.honeybadger.io/projects/57444/faults/44521261
RuntimeError: Frame extraction failed. See log for details.
Summary
URL: http://localhost/
Hostname: 6d0e973d917a
Trace
app/models/master_file.rb:592:in
extract_frameapp/models/master_file.rb:385:inextract_stillapp/models/master_file.rb:380:inextract_stillReply to this email to comment. You can also reply with @takeit, @assign [teammate's name or email], @resolve, @unsubscribe, or @ignore.
CC: @mbklein