Safe Exam Browser not opening automatically + no download link provided

numbas / numbas-lti-provider

An LTI tool provider to run Numbas exams

https://docs.numbas.org.uk/lti/en/latest/

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Safe Exam Browser not opening automatically + no download link provided #276

Closed Spruce8913 closed 9 months ago

Spruce8913 commented 11 months ago

Steps to reproduce: using Numbas LTI provider and Blackboard Ultra, add an LTI link in BB ultra to a resource on Numbas LTI provider requiring Safe Exam Browser. When clicked, following page opens:

Two issues:

Even though Safe Exam Browser is installed, it does not open automatically. Only after pressing the blue button, it opens.
No download link for Safe Exam Browser is displayed, unlike when using Numbas lockdown app.

christianp commented 11 months ago

It looks like the code to automatically launch the app was commented out - I must have left it that way by mistake during testing.

The "install Safe Exam Browser" button is there for me. It's shown if the setting LOCKDOWN_APP['seb_install_url'] is set in your numbasltiprovider/settings.py. Can you check it's there? The default value is given in numbasltiprovider/settings.py.dist.